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PowerDirector 8 slow/laggy on new computer
Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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Hi guys,

I just got a brand new computer and installed PowerDirector 8 ultra. I created a project yesterday and everything was fine. However, today I returned to the project and found that everything was slow and laggy. Buttons would take upwards of 10 seconds to respond, and the previews (low-res) are all slow to play.

My spec:
Core i5
HD 5850 1GB
4GB G. Skill Ripjaws

The vidoes that I'm trying to edit are 1280x720, and are about 20 min long. I'd think that my new rig would be able to handle that.

Thank you guys!
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Turn off the file processing for slow computers. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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Quote: Turn off the file processing for slow computers.


Already did that and it's still the same. When I opened the saved project I moved my mouse over to one of the titles and tried to right-click on it - it took a full 3 seconds before the right-click menu showed up. Everything is super slow. I'm going to try reinstalling PD8 and see if it helps.

Also I forgot to mention that I'm running Windows 7 64-bit...

Thanks for the reply though!
Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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The hangup is still there. Now I'm afraid to buy this after the trial ends.
Cap'n Kevin
Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline
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Hi Danny,

Just thought I would let you know that PD8 Build 2704 works on my Windows 7 64 bit platform. Your problem is one that I can't say that I have heard of before.

I am curious to see if a thorough uninstall/reinstall corrects the issue.

Kevin


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James W
Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline
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Enter task manager to check if you have other programs interfering and eating up CPU cycles and perhaps heavily using the hard drive. I believe that you can enter Ctrl + Alt + Del to enter task manager. I've had this when my virus scanner would kick in. Stopping the scan would solve the problem.

Another thought: Did you build this new computer yourself of did you get it from HP, Dell, or another company? Sometimes these companies like to install their own junkware (free trial for a virus scanner or something else). That could be a possible cause.

This message was edited 1 time. Last update was at Jul 27. 2010 07:29

Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT
Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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The computer is custom-built. No virus scanners were running except avast, which wasn't scanning at the time. I've completely uninstalled/reinstalled the program twice already.

Regarding the stable build, how do I download previous versions?

Thanks!
Cap'n Kevin
Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline
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Hi Danny,

This sure is a strange problem you are having. I don't think there are links to older builds of PD8, but Dafydd our moderator may be able to provide you with a link to try. The strange thing is that I have a custom built PC running the same Windows platform and haven't had that problem, but that isn't saying much, because there are so many other variables that might be at play here.

I would send a Private message to Dafydd for some assistance.

Here is a link to his profile page:
http://forum.cyberlink.com/forum/user/profile/4556.page

Kevin
Check out PDtoots. PowerDirector Tutorials and more! Over 5,000 Subscribers.
OnTheWeb1
Contributor Location: Michigan USA Joined: Jan 02, 2009 12:58 Messages: 511 Offline
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Sounds like virus scanning is interfering. Have you configured to exclude scanning your video source and output folders? Win8 64-bit Pro Retail
Intel i7-4770
16GB DDR3 1600 8-8-8-24
MSI Z87-G45 Motherboard
ASUS GTX 660 Direct CU II OC 2GB GPU
1 TB RAID 1 (mirrored) Drive Array
Several scratch drives for video, TMP, pagefile.
Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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I just did another reinstall and now everything looks fine. However, I've imported a 16 min 720p clip into the timeline and divided that into 6 segments and added transitions between each. I find that when I click on different segments, it takes about 10 seconds or so before the program becomes responsive again. Is this normal?
OnTheWeb1
Contributor Location: Michigan USA Joined: Jan 02, 2009 12:58 Messages: 511 Offline
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That seems sluggish to me. There are new 5850 drivers that came out yesterday (version 10.7) Win8 64-bit Pro Retail
Intel i7-4770
16GB DDR3 1600 8-8-8-24
MSI Z87-G45 Motherboard
ASUS GTX 660 Direct CU II OC 2GB GPU
1 TB RAID 1 (mirrored) Drive Array
Several scratch drives for video, TMP, pagefile.
Danny [Avatar]
Newbie Joined: Dec 22, 2009 20:46 Messages: 7 Offline
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Thanks. I just installed the latest driver and it's still the same. I'm suspecting maybe my overclocking may have something to do with it - I'm resetting the cpu to test it out.
OnTheWeb1
Contributor Location: Michigan USA Joined: Jan 02, 2009 12:58 Messages: 511 Offline
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Quote: Thanks. I just installed the latest driver and it's still the same. I'm suspecting maybe my overclocking may have something to do with it - I'm resetting the cpu to test it out.


I vaguely recall someone else that was overclocking had some serious problems with PD8, too. Curious to see what you find out. Win8 64-bit Pro Retail
Intel i7-4770
16GB DDR3 1600 8-8-8-24
MSI Z87-G45 Motherboard
ASUS GTX 660 Direct CU II OC 2GB GPU
1 TB RAID 1 (mirrored) Drive Array
Several scratch drives for video, TMP, pagefile.
Cap'n Kevin
Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline
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OTW is right I recall the same problem with Overclocking by someone here....although I have my Intel 920 Overclocked to 3.85Ghz and I think everything is ok. Every system is unique and can display its own set of issues. The fact that mine is running is anything definitive...I hope it might offer some help knowing it is possible to Overclock and have it work with what I do with Power Director 8.

Kevin
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BRYAN [Avatar]
Newbie Joined: Aug 11, 2010 09:58 Messages: 3 Offline
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Like Danny, I've imported a longer clip at 720p (H. 264 AVC format), divided it into segments and added transitions between each. Also like Danny, I find that when I click on different segments, it takes about 10 seconds or so before the program becomes responsive again. I've never had this problem before but wonder if it has to do with dividing and reordering portions of a longer clip--or with this particular file format. I've made dozens of videos with no response lags. The program is virtually unusable, so please share any advice. I have a newer WIN 7, 64-bit system running PD8 (build 3022).

This message was edited 3 times. Last update was at Aug 11. 2010 10:25

Cap'n Kevin
Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline
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Hi Bryan,

Here is alink on the Director Zone forum that was having similar symtoms. The finale to the story seemed to be related to the type of files that were being imported.

You may get some information from reading this topic...or you may not...but here it is:

http://directorzone.cyberlink.com/posts/list/2308.page

Regards,

Kevin
Check out PDtoots. PowerDirector Tutorials and more! Over 5,000 Subscribers.
BRYAN [Avatar]
Newbie Joined: Aug 11, 2010 09:58 Messages: 3 Offline
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UPDATE: I just chopped the longer clip into smaller segments before editing and that solved the delay problem. It was tedious but it worked for me. I would have preferred not to have to work through this two-step process, and would still appreciate any advice or software updates that would solve the slow response problem.
BRYAN [Avatar]
Newbie Joined: Aug 11, 2010 09:58 Messages: 3 Offline
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Thanks, Kevin. I will check out the link you posted.
Aknot [Avatar]
Newbie Joined: Aug 20, 2010 16:36 Messages: 9 Offline
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Quote: The computer is custom-built. No virus scanners were running except avast, which wasn't scanning at the time. I've completely uninstalled/reinstalled the program twice already.

Regarding the stable build, how do I download previous versions?

Thanks!


If using avast disable avast until next reboot, you see avast has resident shields that monitor activity.

Either double click the avast icon on the lower right in the system tray, or right click and open avast user interface (both do the same) once avast is open go to real time shields and click on stop and select your preffered choice I use the next reboot option.

It helped me anyway.

RICHARD [Avatar]
Newbie Joined: Jul 28, 2010 18:33 Messages: 1 Offline
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FYI, My system also seems very slow at times. Created a slide show using motion and about 120 pictures. moving along timeline would stall at times. Also, final rendering had sever "flashing" taking place on many transitions as if previous slide suddenly came full on. Then I combined a long 40 minute video to slide show. When creating the DVD it to over 1 hr to render a 45minute video. Made a change and tried to redo dvd--I aborted after 2 hrs and only 25% complete. Closed PD8 and rebooted. Back to 1 hr rendering time. Win7 64bit, 4g memory, Q660 quad core Radeon 8800gtoc video card.
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