DVD 9 Ultra

JUAN

Newbie Joined: Jul 11, 2010 02:15 Messages: 2 Offline

Solved by

Jul 11, 2010 02:31

I recenly had to reformat my computer after a crash and lost my program. I atempted to redownload it from the members site but that is no longer available. is there anywere i can get my DVD 9 back or can I purchase the upgrade to DVD10 without having DVD 9 instaled

Stock

Member Location: UK Joined: Jul 08, 2006 11:43 Messages: 79 Offline

Jul 11, 2010 05:11

Juan,

You need the previous version to perform an upgrade.

Did you keep your invoice? if not you could check order status in the members area see if a copy of your invoice is still there chances are pretty slim but you never know. Then contact CS and tell them what happened, hopefully they will give you a download link for your s/w.

JUAN

Newbie Joined: Jul 11, 2010 02:15 Messages: 2 Offline

Jul 11, 2010 05:31

I did keep my receipt, but the members section of the website nolonger has has the download available.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jul 11, 2010 07:14

Hi,

you need to contact CS team and please provide them you proof of purchase.

Br
michael Technical Support

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FLAVIO

Newbie Joined: Aug 04, 2010 22:43 Messages: 6 Offline

Aug 05, 2010 01:22

Hi, Please someone help me with my PDVD 9ultra. My True theater effects stopped working after update. Now only the True theater lightning works. I cant get the motion or the HD or the true theater stretch to work. I don't understand. I have a phenom 9850 with two 5770ati graphics with video driver 10.7 which is the latest. Please help me. My movies are not going above 24fps it. Thank you!