3D mode doesn't work - player cycles blank screen

DOUG

Newbie Joined: Jun 16, 2010 13:27 Messages: 2 Offline

Solved by

Jun 25, 2010 20:07

PowerDVD full Version : PowerDVD 10 Ultra
PowerDVD SR Number (when click on "CyberLink in left top) : DVD100510-02
Operating System (including x86 or x64 Bit Version) : Win 7 64 Home Premium
Is your PowerDVD a Retail product or bundles with HW? : Retail
Used VGA : NVidia GeForce GTS360 (Asus laptop G51J series)
Used VGA driver version : 196.82
Used Audio device : Realtek
Used Audio device driver version
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) : laptop 120hz display, 1366 x 768
Are you using singel or dual monitor environment : single
Are you using clone or extended mode (if use two display)
What kind of Antivirus SW are you using : Trend

When I try to play a 2D DVD using the 3D option, the screen cycles rapidly between a blank screen and a brief PowerDVD screen with the 3D setting box displayed. No adjustments are possible and nothing stops the cycling unless I unplug the IR emitter.

How can I watch 2D movies in 3D? Also, the 3D option is not available when watching movies stored on a HDD.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 26, 2010 09:16

Hi,

the TT-3D option for vdeo files will be implemented in a later (free) patch.

please try to update your Vide drivers (and the 3D visin drivers) to latest Version.
Please try to activate the TT-3D BEFORE playback starts.

Br
Michael Technical Support

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Pipegrep

Newbie Joined: Apr 23, 2008 22:13 Messages: 10 Offline

Jul 11, 2010 02:27

Did this solve your problem? I started a thread more than a month ago here:
http://forum.cyberlink.com/forum/posts/list/11341.page

When I contacted support they asked for a boat load of info and when I provided it they came back with 'make sure you select 120Hz', 'use beta drivers from Jan 2010' (?!?!?!), and 'use the latest patch'. I installed the latest patch (CyberLink.1830(Ultra_Free_DVD100701-03.exe) today and the behavior is the same as you described. Their last message was that a bug was submitted and I haven't heard anything since.

DOUG

Newbie Joined: Jun 16, 2010 13:27 Messages: 2 Offline

Jul 16, 2010 22:30

Yes, it now works as advertised. I enable TT 3D before loading movie. I have not noticed any recurrance of the blank screen cycling problem as yet. Haven't got around to updating to .1830 but I will get around to it.