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Power DVD 10 causes my extender to no longer play XviD files.
RONALD [Avatar]
Newbie Joined: Jun 21, 2010 22:27 Messages: 4 Offline
[Post New] Jun 21, 2010 22:29
It's just that simple. I install PDVD10, and my entire library of videos (3TB worth) is no longer playable on my extender. I get an "application critical failure" or something like that.

This is with a FRESH installation of Windows 7. Wierd!

Guess it's back to TMT3.

Too bad I just paid $50 for this upgrade that didn't work.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Jun 22, 2010 03:25
Hi Ronald,

can you work out a little bit more?

Br
Michael Technical Support

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RONALD [Avatar]
Newbie Joined: Jun 21, 2010 22:27 Messages: 4 Offline
[Post New] Jun 22, 2010 19:58
Hi there!

It's actually pretty simple (at least in terms of describing what happened to my machine).

When I installed Power DVD 10, when going to play a video file from my extender, I get a blue screen that says:APPLICATION FAILURE A critical Windows Media Center process has failed. I did a system restore to just before installing PowerDVD and functionality has returned.

Simply installing this software renders my extenders incapable of playing video files (specifically XviD .avi's, but possibly others). Obviously I immediately uninstalled the software. I'd be happy to give you further information that doesn't involve reinstalling the software (I want to be able to us my machine!)

Thanks!

Ron
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Jun 23, 2010 04:46
Hi Ronald,

sorry still not get all the info - can you let me know what "Extender" is?

Br
Michael Technical Support

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RONALD [Avatar]
Newbie Joined: Jun 21, 2010 22:27 Messages: 4 Offline
[Post New] Jun 23, 2010 16:56
Media Center Extender. Linksys DMA-2200, XBox 360, etc.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Jun 24, 2010 02:14
Hi Ronald,
ok - now I better understand.

what module do you try to access via the xtender - the MCE video module? And after access this the MCE extender is crashing - this only happens with PDVD installed?

Please also update some minimum info:
- used OS
- used PDVD version (full build info)
- best would be to post a DXDIAG log here as attachment,

BR
Michael
Technical Support

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