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Gear 360 Action Director
hdtvjeff [Avatar]
Newbie Joined: Mar 16, 2023 17:38 Messages: 2 Offline
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Hi,

I have version 2.0.03231 of action director specifically for the Gear 360

Just did a new install and it activated perfectly, I also tried on another PC without internet and it wouldn't

I know Samsung said that in 2024 it will discontinue support for the camera and the action director software
They said that existing installations of the software will continue to operate

My IMPORTANT question is this : How about new installations where a new install of the software is necessary.

In these cases the activation server needs to see a camera connected to the PC or the camera's serial number

With the activation servers taken offline in 2024 how will one activate their action director software or will it be the end, period ?

I downloaded power dirctor and it does not see my samsung gear 360

Any answers welcomed, especially from Cyberlink

Jeff
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New]
Hello,

If you want any answers from CyberLink, you'll need to contact them directly at the below link. This is just a user to user led forum:

https://membership.cyberlink.com/support/customer-services.do

Cheers
PowerDirector


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
hdtvjeff [Avatar]
Newbie Joined: Mar 16, 2023 17:38 Messages: 2 Offline
[Post New]
Quote Hello,

If you want any answers from CyberLink, you'll need to contact them directly at the below link. This is just a user to user led forum:

https://membership.cyberlink.com/support/customer-services.do

Cheers
PowerDirector


Thank you !
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