When trimming a clip, the dropdown is altered in a blink?

Minix

Newbie Joined: Dec 26, 2022 21:12 Messages: 2 Offline

Solved by

Dec 26, 2022 21:44

Being new to PowerDirector, I learn and follow the operations shown in your tutorials:

Moving and Trimming Clips on the Timeline

The strange steps happens to me after dragging the left edge of a clip to the second clip immediately followed is:

The dropdown is shown rightly, with these options as in tutorials:

Overwrite

Trim and Move Clips

Trim and Move All Clips

2. In a blink, the dropdown is altered by another dropdown with these options:

Overwrite

Tim to Fit

Speed up to Fit

Insert

Insert and Move all Clips

Crossfade

Why the first dropdown disappeared? I want the function described in this dropdown.

Additionally, the dropdown also flashes by when I do the same operations as the tutorial shows at 0:27, 0:39 and 0:54.

I am using PowerDirector for macOS and the system keeps the latest at this time. The PD version is: 21.1.4806.0 with subscription and the newest update.

Is this a bug on macOS?

Anyone can help?

This message was edited 1 time. Last update was at Dec 26. 2022 23:48

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Dec 27, 2022 01:30

Hello,

I tried this multiple times in both the PC and Mac version, and it worked as decribed in the tutorial when just dragging the end of the clip (both a video and image clip). I get this menu:

Overwrite
Trim and Move Clips
Trim and Move All Clips

I only see the other menu if I clicked and drag the clip and drop it on the other one.

I suggest playing around some more. If it still isn't working as expected, take a video capture of the behaviour and then you can share here and with CyberLink support using the links in my signature.

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Minix

Newbie Joined: Dec 26, 2022 21:12 Messages: 2 Offline

Dec 27, 2022 02:13

Quote Hello,

I tried this multiple times in both the PC and Mac version, and it worked as decribed in the tutorial when just dragging the end of the clip (both a video and image clip). I get this menu:

Overwrite
Trim and Move Clips
Trim and Move All Clips

I only see the other menu if I clicked and drag the clip and drop it on the other one.

I suggest playing around some more. If it still isn't working as expected, take a video capture of the behaviour and then you can share here and with CyberLink support using the links in my signature.

Cheers
PowerDirector Moderator

Thank you for efforts to replay my issue on your device!

Here is the share links of video capture as complements to the issue:

dropdown altered
dropdown disappears

This message was edited 2 times. Last update was at Dec 27. 2022 02:19

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Dec 27, 2022 04:12

Hello,

Thanks for the videos. As I mentioned, neither issue happens for me, so best to contact CyberLink support about it:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do