Please, Cyberlink Customer Support - reply to my question soon

Forum Index » PowerDVD (previous versions)

EditMode-001

Newbie Joined: Apr 29, 2010 11:25 Messages: 37 Offline

Solved by

May 05, 2010 04:49

I'm curious, how much time you may need to reply to my request to transfer (cancel) my PDVD10 ultra license so I can have it go to PD8.

I know you're busy. - i'm just wondering why asking for a refund or transfer of license takes longer to reply to than the 24 hours stated at the web-site. - I hope you're not waiting to go past the 30-days allowed

I'd like to stay with Cyberlink, by using the PD8 - (later on, PD9), and would like to see Customer Service settle this for me.

Thank you.

Inquiry Information
Question ID: CS000860241
Related Product: Customer Service
Customer Support: vczubair
Last login time: 2010-05-02 04:51:25.687

This message was edited 1 time. Last update was at May 05. 2010 04:50

RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

May 05, 2010 08:43

CyberLink Sales do not read or reply to posts on the forum, try contacting CyberLink - Micheal, see if he can move things along for you

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots

EditMode-001

Newbie Joined: Apr 29, 2010 11:25 Messages: 37 Offline

May 05, 2010 12:27

Quote: CyberLink Sales do not read or reply to posts on the forum, try contacting CyberLink - Micheal, see if he can move things along for you

Robert

thanks, i may later on, and may also consider Sony Vegas Pro v9 instead, it looks nice.
Sony also says it works perfectly with AVCHD and doesn't need proxy (shadow) files.

I may have to wait until I have the faster system to really tell what's what.

This message was edited 2 times. Last update was at May 05. 2010 12:39