Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » PowerDirector (previous versions)
  • Recent Topics
  • |
  • Register
  • |
  • Login
Capture Problems with Canon Elura DV; PD8 locks up
JOEY [Avatar]
Newbie Location: MN USA Joined: Feb 20, 2010 20:48 Messages: 3 Offline
[Post New] Feb 25, 2010 19:27
Well, my introduction to Cyberlink and PD8 has gotten off to a very disappointing start. After a few Tech Support emails I've just been told that my Canon Elura DV camcorder is not compatible. But, with all the other Canon models I see in the forum, I'm finding this hard to believe.
Here's some pertinent info: (1) The free trial version of PD I tried back last fall did not have these issues. (2) I also read in the forum that video driver could be an issue so last night I downloaded ATI Radeon catalyst center with upgraded drivers. No joy. (3) When I connect my DV camcorder to the Firewire cable and turn it on, my PC and PD8 recognize the Canon DV and the "Initializing Device" puts my camcorder into "Pause" and the first frame shows up in the Capture window. So there's clearly communication happening. But whenever I click on any button (e.g. "Play", "Rec", "Go To Counter", "Manual Batch Capture", etc. then PD8 locks up and I have to kill the app with Task Mgr.
Are there other drivers to be concerned about ? Does anyone else have a standard Canon DV ? I'd very much appreciate any help anyone can offer. I really like what I see with PD8 and I'm dreading trying to get a refund. Sorry for the long post. :cry: 'Live long and prosper',
joey
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
[Post New] Feb 25, 2010 22:30
I have a standard definition Canon DV camcorder and have never had that problem. Probably will not help, but just for fun try clicking the stop button after the camcorder is recognized. You didn't specifically mention that one and sometimes mine will try to start playing and I have to stop it to get control back. It never completely freezes, though. __________________________________
CORNBLOSSOM
TheShadowman
Member Location: St Albans, Herts, United Kingdom Joined: Dec 31, 2009 12:05 Messages: 57 Offline
[Post New] Feb 26, 2010 09:59
Hi Joey

Not sure if this help very much, but have a try.

Firstly, using the "capture" page never seemed to work for me. Is there any way you can get your movie files into a folder on the hard disc? If so, try copying them to, say, My docs.

Then in the "edit page" of PD8 go to the yellow folder next to the clapper board and import the files from my docs. In my experience this works well and it may for you.

Regards

Robert
JOEY [Avatar]
Newbie Location: MN USA Joined: Feb 20, 2010 20:48 Messages: 3 Offline
[Post New] Feb 27, 2010 20:16
Hi Jaime, Shadowman,

Thanks much for your replies. I've tried many different variables (including clicking the "Stop" first) and nothing has worked so far.
Shadowman, can you suggest a different way to get the raw DV footage off the miniDV cassette and onto my HD ? Capture is the only way I'm familiar with. Is it as simple as drag-n-drop ?

Also, are there other applications on my PC that could be the source of a conflict, e.g. Windows Movie Maker, or Nero ? I currently have both.

Recently I purchased a nice HD LCD monitor and have been running in 16:9 1920 x 1080 res. Would this create a hardware conflict with a 4:3 std DV video clip that I'm trying to capture ?

When PD8 locks up, I've checked Task Mgr and there's lots of Ram and PageFile still available, so it wouldn't appear to be a memory problem.
I'm running out of ideas, thanks for any guidance! 'Live long and prosper',
joey
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
[Post New] Feb 27, 2010 21:03
I have a monitor at 1920x1080, Movie Maker and Nero. None of those should cause you any trouble. Are you trying to capture as DV? If so, try switching to MPEG 2. As I recall that is the only choices. __________________________________
CORNBLOSSOM
RobertJ/OZ [Avatar]
Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
[Post New] Feb 27, 2010 21:30
Hi Joey,

Like Jaime I also have a standard definition Canon Mini-DV and have no problems with capture, although I also have a Sanyo HD1010 which I use most of the time now.

Did your camera come with the Canon Utilities software, mine certainly did which has it's own capture facility, you could try capturing with the Canon software then import into PowerDirector.

Robert

This message was edited 2 times. Last update was at Feb 27. 2010 21:32

Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
TheShadowman
Member Location: St Albans, Herts, United Kingdom Joined: Dec 31, 2009 12:05 Messages: 57 Offline
[Post New] Feb 28, 2010 09:17
Hi again, Joey

Have a look at Tony's comments on this link. They may help if you haven't already solved the problem.

http://directorzone.cyberlink.com/posts/list/1208.page

Regards

Robert
JOEY [Avatar]
Newbie Location: MN USA Joined: Feb 20, 2010 20:48 Messages: 3 Offline
[Post New] Feb 28, 2010 17:08
Guys,

Thanks much for the feedback.

Tony, to first answer your question, I did try every capture setting allowed; e.g. DV capture with AVI, MPEG-1, MPEG-2, without any success.

Robert, thanks for the tip about the Canon capture utility. A month or two ago I had to wipe my PC clean due to virus damage and didn't bother re-installing that software but I will now and give it a try. I also plan to see if Windows Movie Maker has a basic capture utility.

One, hopefully final, question about this issue. Can using a separate capture app possibly cause a loss in quality / resoultion ? Do capture apps simply transfer the raw digitial data or do they also impose some type of encoding ? Is the AVI format the highest resolution raw type format ? (I understand little when it comes to video formats, codecs, etc.)

Thanks again, 'Live long and prosper',
joey
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
[Post New] Feb 28, 2010 18:54
I have used Exsate DV Capture and it works Ok. It's free and all it does is video capture. Depending on the original format that your camera records in there is the possibility of quality loss caused by re-encoding, but in standard definition I don't think it would even be noticeable. I'm sure there are better programs out there. That one just served my needs once when PD wouldn't capture a video from VHS for me, so I keep it around. __________________________________
CORNBLOSSOM
Powered by JForum 2.1.8 © JForum Team