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My problem seems to be unique. I have been using Facebook live videos of our church sermons for years. Lately, when I download the video and add it to my project, it works fine until I turn up the volume in the video. Then the video loses the sound. If I can produce it with the sound, once produced, the Facebook video loses the sound again. It is only the Facebook live video that is losing the sound. The intro, title page, and credit page all have sound. I have updated PowerDirector, and it still is having this issue. I have tried to undock the audio from the video, which didn't help either. I have checked everything I can think of and followed the Power Director University tips on sound and it just doesn't apply to any of those tactics either. Any ideas for a fix? I appreciate any help!
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