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to be fair to other users
end up i have refunded my PD360 as there was no resolution to the problem
for information
thanks
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hello
I have private messaged you for your follow up action. Look forward to your advice. Many thanks
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sure
many thanks for your expertise advice
will upload the materials and private message you.
thank you very much
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I got a new MacBook Pro
strugggled to invest in Final Cut Pro or not
and then I've made the worst decision that I hv bought pd365 year plan
I've made a video lasting only 2 mins
But then it kept dragging when I clicked 'produce'
no matter I changed the output from high res to the lowest res it was still the same
stopped at 1:22 for overnight and the PD didn't respond
I have looked into what was that in 1:22 and it was just a normal plain video without any fancy effect
it was just hv colour graded and a background music underneath
what a disappointment that the software is obviously not compatible with a Mac as I have uninstalled and installed again and the problem remains.
Thanks if anyone hv come across the same 'can't produce' issue can advise me before I have to invest in Final Cut Pro eventually.
many thanks for any advice in advance 🙏🏻🙏🏻🙏🏻
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