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Probably nothing. You might need to attach a sample video file for a better answer. My guess, Canon Log with HEVC 4:2:2 10-bit which PD would not support.

Option would be do conversion with HandBrake as you have noted or change camera settings to a format supported by PD and potentially give up some quality for compatibility.

Jeff



Thanks Jeff will try a different setting in camera.
Hi,
I now am shooting videos with my Canon R6 camera. I try to import them (H265 files) into my new PD19, it claims they are an unsupported format.
Handbrake easily reads the file and can convert to H264. I even payed Microsoft the 99 cents to get a copy of the HEVC codex.
What am I missing?

Thanks
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