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FIXED
Delete files in C:\users\user\
pictures\photodirector\12.0\user\user.phd

Uninstalll program
It will ask you to keep personal settings
Say hell no!
reinstall

finally works!
Thanks customer service for nothing,
keep up the good work!
Quote I am unable to open PhotoDirector since the last update. Is anyone else having the same issue? I have submitted 2 tickets to customer service and have not received a response. I am on a deadline and need to get this fixed ASAP. Any suggestions?





Have the same issue, after the update some PHD crap, spending many wasted hours trying to fix. I finally saw an error message that just blips for second before it disappears. No response from customer service.
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