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Wozza, please start your own thread and add the dxdiag.exe file (the text file - not the line by line output.
How did you do the upgrade install if you didn't have P2G already on your new system. Did you have the computer manufacturer version on your new computer? Did you have any antivirus programs running? In fact, did you have anything else running at the time you installed the P2G?
Did you search this forum for the error?
Sorry was dealing with support, forgot I posted here, its a bug that they are looking into, here is their response to me a couple of weeks ago in this error;
Hi Warren,
Thank you for your reply.
With reference to your query, after pilot checking, we have reproduced similar conditions in our lab on the new Windows 10 May 2020 version platforms.
This case has been escalated to the engineering team for further investigation.
However, as the root cause of your condition is unknown, and per our current observation, the error is caused by the new Windows 10 version update and system alternation, there is no immediate workaround or solution on this case. It might take uncertain time to research the condition technically.
Thanks for your report, and sorry if causing any inconvenience.
Please feel free to contact us back for further clarification or assistance related to CyberLink products. Use the link below to get back to us:
https://membership.cyberlink.com/support/service/technical-support.do
Thanks and Regards,
John
CyberLink Technical Support
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Upgraded from Power2go 11 to 13
Everytime i click on Utilities from the Menu and Select either (System Recovery On Disc - System Recovery on USB Drive)
Always getting this message :- CyberLink Power2Go cannot initalize the SBR engine. Try to restarting the program.
Many thanks Ken aka Gamerfly666
I installed it Yesterday (27/6), on a new machine, so was the upgrade install, but no previous version installed, installed fine, and have the exact same issue, so you are not alone with the issue
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