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Quote PowerDVD 18
Surface Pro 3
WIndows
NAD USB DAC 2 wireless audio interface
https://nadelectronics.com/product/dac-2/

I'm trying to use PowerDVD to play WAV and MP4 files from a local drive and to stream from YouTube.

Audio output is to stereo system via USB and NAD DAC 2 wireless interface,

When any content is played using other music players i.e. Window Media player, VLC, MusicBee, there are no problems.
When using PowerDVD, the song starts and after ~ 4 seconds, it skips 2-3 times in quick sucession. then it is fine for the rest of the song. If I replay the song, it does not skip.

When I repeat the same test with PowerDVD and change the output device to the lcoal computer speakers, it does not skip.

So all content played on other players works fine with the NAD, and PowerDVD works fine with other output devices but not the NAD.

Any ideas why PowerDVD is conflicting with the NAD?


Are your DAC applied with a ASIO driver? powerdvd does not work well with ASIO so far.
Try a WDM one.
Quote You must think to add a new feature to allow playback any media and transform the framerate to the display framerate like does SmoothVideo Project. i'd love to see all my blurays in 60fps or higher.


Per the BD's frame rate, most of them are encoded with 24/30 fps natively.
To keep video playback quality, increasing the fps won't contribute real enhancement for viewing in fact.

As movie/video playback is not identical to playing PC games, to increase 24/30 fps to 60 fps, there are 30 frames at least, which are ghost or copied ones.
I found that this patch for powerdvd17 has been released:
https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Build 2820.

fyi
Quote


I think it's more about PlayReady 3.0 support than hdcp2.2. As I understand it, you need a combination of an end to end hdcp2.2 handshake and PlayReady 3.0 hardware drm. Intel's implementation of PlayReady 3 is SGX (built into Kaby Lake onwards), which is supported by PowerDVD. However, AMD and Nvidia also have their own implementations (SME for Ryzen), which haven't made it into PowerDVD yet.


All your description is about the Microsoft PlayReady 3.0 DRM compatibility between Intel, NVIDIA, and amd hardware,.

But, are there any public info or offical document says Ultra HD Blu-ray applies exactly PlayReady 3.0 framework to implement all of its content protection?

Ultra HD Blu-ray is Ultra HD Blu-ray.
PlayReady 3.0 is PlayReady 3.0 that a company: "Netflix" applied it for its 4k content playback on Windows.

PlayReady 3.0 is supported by NVIDIA/AMD hardware should not be the reason to ask cyberlink to support nvidia or amd gpu for 4k blu-ray playback. Then, nvidia or amd DOES NOT need to do anything just because they already support PlayReady 3.0.

nvidia or amd claim support PlayReady 3.0 and Netflix content specifically, but they never claim that they support Ultra HD Blu-ray at this moment.

The most important fact is:
Ultra HD Blu-ray is NOT cyberlink's "proprietary" nor Microsoft (which defines PlayReady 3.0), and it is not designed for Windows PC to play since the very begining.
Quote All my media is stored on a NAS.
When right-clicking on a thumbnail in Powerdvd TV-mode, it opens the windows explorer and shows the folder that is one level up.
No problems when PowerDVD is in PC-mode


My powerdvd 18 does not have the same symptom in TV mode.

Import videos from NAS to powerdvd 18's movie library, open powerdvd TV mode, browse the movies in movie libray, and then right click on the video and select "Locate on disk".

It shows correct folder that contains the specific video file.

e.g. NAS\\ABCD\TEST\A.mp4

The TEST folder will be opened in windows explorer after I selected "Locate on disk" for A.mp4.
Quote


I'm not convinced that Nvidia's the problem. You can stream UHD Netflix with Nvidia and AMD now, but Cyberlink still only supports Intel's drm solution for UHD bluray.


It sounds like NVIDIA/AMD supports Netflix 4K, and then they of course support 4K blu-ray.
Then, powerdvd cannot use NVIDIA/AMD GPU, it is powerdvd's responsibility.

Why would you think Netflix 4K is identical to 4K blu-movie disc specification?
One is online video streaming with its DRM, another one is local movie disc playback and has its DRM.
Yes, they both apply HDCP 2.2. So, that's everything?

Per your statement, Netflix streaming (playback app/service) should support NVIDIA/AMD GPUs at the begining or later after Netflix updates their 4K video streaming mechanism on Netflix side.

Why all those news or annoucement reversely said NVIDIA/AMD GPU supports Netflix streaming by new drivers? http://nvidia.custhelp.com/app/answers/detail/a_id/4583/~/4k-uhd-netflix-content-on-nvidia-gpus
https://www.theinquirer.net/inquirer/news/3031654/amds-latest-radeon-adrenalin-edition-drivers-quietly-bring-in-4k-netflix-streaming-support
http://www.hexus.net/ce/news/audio-visual/117782-amd-adds-netflix-4k-acceleration-latest-driver-release/
No offense, here is my thought for your reference as I worked in IT industry for several years.
I may probably know software development not much but a bit more than normal users.

Per the 4k BD requirement, I saw there are many players (e.g. Intel, Pioneer, asrock, asus, etc.) in this 4K blu-ray game to give users the hardware solutions to play the movies on PC.

All those hardware/software/driver companies, which have already participated this game, must handle if any bugs/compatibility issues found for HDCP2.2, Intel SGX function, etc. because Windows, hardware drivers, or any related software/hardware always alternates and updates as time goes by.

All those technologies I just mentioned might probably be just part of current 4K blu-ray requirements.

Unfortunately powerdvd is the only certified PC player we know to play the 4K movies so far.
Then, all users come here hold them to take all the responsibilities.

I don't think cyberlink may announce or confirm it's any specific company's responsibility that UHD-BD is not supported on their hardware.
I think this kind of conclusion is not right because there are always many compatibility issues found when I am coding a software. Either I have to wait for bug fixed by others or I have to work around it (only if I am able to work around it.). Not everything can be worked around.

From a software development point of view, all those players (companies) need to have their plan and resouce to support the feature, develop compatibility, and resolve any newly discovered bugs and issues in the future if they join this 4k blu-ray game.

My question would be:
Do all the companies or any specific company we mentioned above have the plan for 4k blu-ray support, or 4k blu-ray must follow those companys solution to change the specification?

Does cyberlink want this then not to support NVIDIA?

Of course, hold cyberlink for all responsibilities is the easiest way for users.
But, I think nothing you expect will come true if we do like this.
Quote Please I´m looking that very poor performance (experience) when I try fly over the Music of Media Library.
Not sure why, could some one can assist me?


How many songs you tried to import? Do you store them on a networked connected drive?
Quote
No ideas?
Well I guess I’ll have to try to contact support.
I checked and I have the latest versions of PDVD 18 and Power2Go 11 so I don't know what else to do, it doesn't affect DVD's or other files, YouTube yada yada, BUT .iso's are important to me.

I'll try anything to get this to work I really like PDVD 18.

PS: Should PDVD 18 and 17 be installed at the same??


Per the log you posted, I only found that there were errors on the virtual CD-ROM driver.
I may contact support and ask them how to get the driver work or just reset it.
Quote


Only happens with made Playlists they only show a picture of the album and the name but they always used to show a list with no pictures.
The choice you talk about only show up on a normal music library but thanx for answering no one else has bothered.
This only started with the newest powerdvd 18

Anyone care enough to have a guess?
Thanx in advance


I tried the playlist playback.
It seems they revamped the playlist playback layout for music in new version powerdvd18.

Did not find a option to change it back to previous powerdvd 17 list view during the playback.
Quote my music playlists have always shown a list of the songs now i get a picture of the artist and no way to know the list comming up
how do i make it like its always been please?


I don't really understand where you browsed your music files in powerdvd. Did you browse the playlists you previously created?
For music library but not the playlist, it has 4 tabs on the top side to let you browse your musics by Artist, Album, All songs, or audio cd in your optical drive.
Try and select one of the above tabs to browse your musics.
Quote


The question is: whats your point? There are many discs with HDR10 only and more and more with Dolby Vision as well. Even with the 100 Euros/Dollars PowerDVD version you cant watch DV stuff. With the right TV Dolby Vision is interesting and people with a tv like that would certainly use it.

But Dolby is still denying the DV license is that correct? A disaster....newest technique totally destroyed and held behind bars.


I believe those well-known TV manufacturers have more business power and are much bigger than a PC software player company.

A TV, which supports Dolby Vision, is much more expensive than a non-HDR TV or a software player license (e.g. powerdvd), and i think a DolbyVision TV is more expensive than a HDR10 TV if they are at similar price level.


HDR10 is still not that popular in home electronics, and DolbyVision is less than HDR10. So as 4K blu-ray.
(Who watch high quality movies by disc today/everyday?)
And, for those HDR TV owners, how many users will choose PC as their first option to play HDR movie content on TV?

However, what I said is just a reasonable assumption.
Perhaps, you can conduct a questionaire on the street to widely investigate the HDR usage without movie fans bias.

I have no idea if Dolby is willing to license it to any specific companies commercially, but the cost/money matters everything.
Last but not the least, there are development efforts and hazards for the participants which want to support the feature.

By the way, I work in IT industry, love those PC stuffs and host them myself.
Quote Hey y'all, just "upgraded" to power dvd 18 from 17 and imported my video library, I was just watching an .iso (most of my favorite DVD's are on disk for easy access) and TWICE now it has Blue Screened my computer (100% stable used for multiple things including entertainment) with some kind of CL error.

Anyone else having this issue or somthing similar??


Any BSOD message can be shared? It may indicate the system crashed on which component if you expand the detail of crash.
Take a phone to capture the screen.
Quote When I initially installed PowerDVD 18 Ultra, I told the installer to carry over my settings from version 17. As a result, version 18 immediately crashed every time I tried to start it up.

I had to uninstall version 18, specifying to remove settings as well, then reinstall it. Now it runs, although it still has a couple of catastrophic bugs (see other threads).


How about contact cyberlink support for your current symptoms, or you are just looking for help from forum users?
If I understand your description correctly, your monitor has problem performing 3D under "HDMI 1.4 1080P" (becasue of the firmware as you said), but only works for "HDMI 1.4 720P".

Just as I said previously, per my understanding, HDMI 1.4 3D protocol is on top of micro-polarized. it's not appropriate to select it as micro polarized if it has applied with HDMI.
If you already connects your 3D monitor via HDMI 1.4 cable, then it will apply HDMI 1.4 3D protocol to process 3D signal for your 3D display. It does not matter if your 3D display type is polarized 3D, 120Hz 3D, or legacy checkerboard.

Does your LG display support 3D via DVI-D? How about using DVI-D connection to escape HDMI 1.4 3D processing?
Quote I try to see a 3D bluray using the "micropolarized" option into 3d preferences. PDVD simply does not start... try but return to the home screen and say that the cannot use the hardware.
My monitor is a LG D2342P and has hdmi 1.4. I cannot use "auto selection" because switching do 24hz a bug into monitor make resolution worse.. impossible to see.

So will be perfet if "micropolarized" option will works... any chance?



If you connect your 3D TV via HDMI 1.4, you should select "HDMI 1.4 3D" no matter what your 3D display device type is.
HDMI 1.4 3D protocol is on top of them (e.g. Polarized, 120Hz, etc.), and it will do the 3D signal proccessing on display device side.

Did you try the option maunally?
Quote I recently upgraded to an intel 8700k and the EVGA Z370 Classified K motherboard. After a lot work hunting for drivers, I was able to get the UHD advisor tool to indicate that I had "passed" all the requirements except two. I am still failing the HDCP 2.2 check and the advanced protected audio video path.

I have configered my BIOS to only use the 8700ks integrated graphics, and I am connecting a 18gps cable directly from my motherboards HDMI 2.0a slot to another HDMI 2.0a slot on my display, a Sony X800d TV. The Sony's specs indicate that all the HDMI ports are HDCP 2.2 compliant.

I would appreciate anyhelp in getting this matter to work, thanks in advance.


HDCP 2.2 requires the on-board display port support as well. Your motherboard must support HDCP 2.2 particularly for Intel GPU output.

You may need to confirm your motherboard's HDCP 2.2compatiblity for its on-board Intel GPU.

And, don't apply any splitters or some claimed "HDCP 2.2 cracked" splitter/adapter on your HDMI cable if your display setup does not really need them. It will cause more troubles.
Quote PowerDVD version 18.0.1529.62


I originally imported my media library using UNC file paths (\\NAS\Share). Disks were imported and covers assigned, however out of over 1,000 disks only two had titles. So, I trashed the whole library and assigned a drive letter to the share, no change, disks are being discovered, but no titles are being assigned. There aren't two copies of easyA, but that isn't an issue that I want to deal with right now.

My disks are backups of my collection.

I can play the disks and the folder structure is A\Annabelle\Disk contents. In version 17 the folder title above the disk contents was used as a label for the disk.

Screen shot of media library screen without titles


Are you talking about movie cover or online movie info that are mapped to your imported movies?
They are from Moovielive.com, if you can't locate one on the online movie database for sepecifc language or region, then powerdvd cannot map the cover for your movies. They all come from cyberlink's online movie portal, or you can assign your photos as a custom cover art by right clicking.
Quote A restart of the computer resolved the missing mapped network drives. Unfortunately all of my settings and the indexing that had been done was lost.


Do not recommend to import media from network path directly, but map the NAS as network drive in Windows explorer first that assigned with a drive letter.

But, if your drive letter changed anytime after reboot or reconnect, the file mapping will be lost in powerdvd library because the file stored path already changed.
Does not support this feature -> the biggest free open-source player in the world already has it, the previous already-say-goodbye commercial player TMT supports it, and cyberlink sucks.

Finally support this feature -> WTF cyberlink, 3 years?

If any of us is a software engineer or full-time paid developer, it is not difficult to understand open-source software, freeware, and shareware development and technical testing are never on the same page versus the commercial software.


If you don't have the feature, find the source code and make it if you are capable to do it.
Then, lots of plug-ins or modules for specific purpose are develpoed by dozens of developers in the world directly.

Yes, we don't have to thank this company for developing any features because we are customers.
But, at least, say some good words to encourage others do help make this place better instead of full of angers, insulting or purely criticizing. There are a lot of them on the news, the Internet, or everywhere already, isn't it?
It does not help powerdvd become a better software but just force commercial players to cease on the market as time goes by.

Honestly, there are only few commercial software players still running the business in the world. They may not be full featured, but do have something else that a open-source free player might never have.

For this feature, I think cyberlink did a good job finally.
Yep, we can't deny that it is a bit late more or less.
Quote
Quote Hello,

Thanks for providing all that extra info so quickly. I passed it on to the CS team and you should be getting a response from the EU customer support center sometine today.

Cheers
PowerDVD Moderator


Hello sir:

I received a reply from the tech support.
I made exactly what they requested, but the problem persists.
They requested from me other information, and i sended, but like before, not answer at this moment
after two days. I bought a new UHD BLURAY Movie but i can not wach it, this is unfare.
Please just led my now what error 3901751298 means or why is produce it.

Best regards.


After 2 days? You may still send emails, but they may have weekend I guess.

Understood your upset, but be cool, guys.
If the software company know every root cause of every error, they may just resolve them directly before you get the software and complained about the problems.
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