Messages posted by Jeramykt74

Quote near the end of the dxdiag.exe there are several major errors listed including a couple of blue screen errors. You should try to fix those. Also for PowerDVD 18, you should read this.:

https://www.cyberlink.com/support/product-faq-content.do?id=15680#Solution

Thanks for your response, I had not noticed the error messages at the end yet. Now where to start lol

Quote First, it is hard to provide any help when you gave so little detail. At minimum you should provide the requested information such as DXDiag file:

https://forum.cyberlink.com/forum/posts/list/66022.page#post_box_311122

Second, that symptom is usually a sign that your GPU driver or other driver needs updating.

David

I keep all programs and hardware updated. Gpu was updated this week.

I am running version 18 on a widows 10 computer. Never had a problem until now it says this type of disc not supported. I play movies all the time. tried all my other drives, reinstalled the program still the same thing. any suggestions would be helpful.