Messages posted by NickC

Hi Tomasc

Thanks for the reply. Some are undoubtably cell phone pictures and have been downloaded from Instagram (with full permission)

I assume you only need details of one of the photos? If so;

Dimensions: 1080 x 1349
Horizontal and vertical resolution: 96 dpi
Bit depth: 24

Attached is a DxDiag file

Thanks

Nick

Hi optodata

Thanks for the quick reply and the video of what you see. I have created a screen recording of what happens when I try and import pictures

The pictures are on my internal SSD

https://www.youtube.com/watch?v=eHNHYE-WN_8

Thanks

Nick

Hi

I purchased PhotoDirector 365 yesterday and when I try to import files (or a folder), the import stops at 50 - I am trying to import 97 picture files (all jpg). It doesn't just do the first 50 but a random amount. It says it is still importing but at 53% it stops. It has been at that figure for over an hour. The software is still useable but I cannot access all the pictures.

I tried "chunking" it - selected 40 pictures but only 11 were imported

When I go to exit the program, it says it is still importing

Any ideas?

Thanks

Nick