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Hello,
Most likely there is a problem with your key. Try contacting CyberLink Customer Service about it, as no one on the forum can get you a download or a different key.
https://membership.cyberlink.com/support/customer-services.do
From what I remember from other users with similar issues, best to include a photo of the card that has the key on it and also the error message you are getting.
David
Ive sent 2 messages and had very little help.I cant even add extra messages. Seems like a joke no wonder people pirate any more stuff around and im joining their ranks!
My key is legit why is it so hard to download a program?
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Hello,
Downloading PowerDirector is quite straightforward for most.
Where did you buy this "product card" exactly? From which store?
David
Harveynorman.com.au
For most but not for me. digital locker doesnt work, nothing works, and its so confusing
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Hi. I bought powerdirector ultra product card at a retail store a few days ago, now i lost the receipt but i have my key and the card, how do i download and activate the product?
hi. i went to the digital locker url and got this error message: Error: Your Product Key is not recognized, is out of date or has already been activated. Please try again. If you still encounter difficulties, please contact.
<a>https://www.cyberlink.com/prog/digitalCopy/dc-step2.jsp?langId=1&productId=267&prodVerId=1330</a>
wow never seen any product so hard and difficult to download, and support isnt much help either
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