Quote:
Hi Carlolsen,
Please delete the cache file under user's appdata:
C:\Users\(USER_NAME)\AppData\Local\CyberLink\PowerDVD16\cache
First you have to make sure that the hidden folder are visible.
If the problem is still happening so please reinstall PDVD without keeping user settings
If this have not helped so please submit Customer Support tickets.
Thanks,
Hicham