Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Thanks guys. So basically it's all right and SGX is actually working fine on this machine despite check tools errors because of newer Windows drivers, right?
Same strange problem suddenly on my ASUS GL703GS (i7-8750H), Win 10 Pro 21H1 ( 19043.1288 )



(hi-res pic https://i.ibb.co/sV3LWBn/image.png )

Ultra HD Blu-ray Advisor fails, but Intel own tool from MS Store says it's installed and activated.
It was OK last time I used this tool many months ago...

Maybe Intel Plundervolt vulnerability fix messed up something for SGX, breaking Cyberlink Advisor?
Just wanted to report it's still valid on Windows 10 1903 (yes, you can still open old Control Panel with detailed options typing "Control Panel" in Search/Cortana...):

Open the Control Panel, and from the “icons view”, click the “AutoPlay” icon.

Autoplay in Control Panel on Win 10

And disable PowerDVD for whatever you want:

AutoPlay details


Pics courtesy of https://www.howtogeek.com/236241/how-to-enable-disable-and-customize-autoplay-in-windows-10/

Possible technical explanation:
considering my last discovery I wonder if PowerDVD 15 (and later?) uses TLS 1.0 and SSL 3.0 to connect to YouTube...
Probably Google blocked those kind of encryption protocols because are not considered safe anymore. This would require some changes in PowerDVD to connect and auth to YouTube site.
PowerDVD Ultra 15.0.4630.62, Windows 10 x64 1809, CPU i7-8750H, GPU GTX1070 8GB, 32GB RAM 2666MHz.

I'm successfully connected to my YouTube account through PowerDVD 15.
YouTube can't play videos, with error saying:
"Video Play unsuccessful. The YouTube playback feature is temprarily unavailable. We are checking with YT and will fix it soon. Please try and click the link to ply the video in your browser: http:// link-here"
Vimeo does work and can play videos instead.
SOLVED!
It seems PowerDVD 15 still relies on Internet Explorer's Internet Options (yes, not Edge but IE): resetting IE settings and in particular setting OFF 'Warn if changing between secure and non secure mode' + 'Use TLS 1.0' ON + 'Use SSL 3.0' ON did the trick.
Immediately Movies/TV section started to work again loading all contents as expected!

N.B.:
Enabling TLS 1.0 and SSL 3.0 is not very safe: https://www.ssl.com/how-to/turn-off-ssl-3-0-and-tls-1-0-in-your-browser/
Quote It's been a good while, but somehow when I upgraded to PowerDVD 17 it solved the problem.

Great, but I need a fix also for PowerDVD15 Ultra: it looks like a changed server address or something trivial like that... Not worth 50$ just to have a basic functionality working as expected as it was up to a few months ago (?).

Just to be clear: that Multimedia catalog > Movie/TV function NEVER worked, even reinstalling PowerDVD 15 was useless.
I have the same issue with PowerDVD 15 Ultra fresh installed on my new laptop.
PowerDVD Ultra 15.0.4630.62, Windows 10 x64 1809, CPU i7-8750H, GPU GTX1070 8GB, 32GB RAM 2666MHz.

Multimedia catalog > Film/TV spins forever looking for connection... and in the end reports: "PowerDVD cannot connect to the movie information service...".
Internet connection is perfectly working, I don't have blocking firewalls and AVs, the program can successfully check online version and updates, and I can access to Video online > YouTube for example...

Tried also to delete %LOCALAPPDATA%\CyberLink\PowerDVD15 but didn't solve the issue. One entire week has passed and still the same error. Tried also changing DNS with free ones like Comodo DNS, Watch DNS, Norton DNS but nothing changed.
Go to:   
Powered by JForum 2.1.8 © JForum Team