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The upgrade to PD13 was done on July 4th. I noticed the other files were missing very soon afterwards. I will have my husband read your replies and ask that he take the steps you have outlined. Appreciate it....still holding out hope!
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I appreciate the reply. We did not set up another user account on the computer, and I didn't think a new account on Director Zone would cause the loss of files, but I was grasping at straws.
My husband in the tech-savvy guy and he said the Recuva software searched all the drives (we have 2 external drives, 1 of which has 3 terabyte capacity that we use for my Cyber projects, Cyber complete, and all raw video and photo clips). He ran the Recuva on all drives and came up with nothing and then ran it on each drive separately (C drive and the externals). It took many hours. Is there something he might have missed? i.e. does he need to put in a particular file type to search (he might have done this, but not certain).
There are projects that I labored over so, so, so much....it is tearing me up that they could be lost forever. It has made me close to abandoning my videography, which has been a passion of mine for years now. (Sorry to vent!)
Again - any guidance is appreciated.
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I think I had trouble logging into Power Director 13 to download new templates so I created a new login, but would that cause existing files to become invisible? If so, how do I get them back? Or is there any chance that some how they are "in the cloud" (even though I didn't set up a cloud account)?
I appreciate your help very much.
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Unfortunately these steps have not worked. Any other suggestions?
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I had a dozen or more projects in the works - some of which took many months to create - that seem to have vanished after upgrading from Power Director 11 to Power Director 13. My projects are not in the folder I created for Power Director 11 and have disappeared and only current projects created with 13 are there. What has happened to earlier projects and how do I retrieve them? They don't seem to be anywhere on my hard drive or external drive. Help is appreciated.
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