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Just like any subscription, if you choose not to renew, you no longer have access to the service. In this case, it is for the use of the software and the cloud storage that comes with it.
David
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In addition to Barry's helpful advice, you might want to take a look at this thread as well. Disabling hardware decoding may easily fix this issue for you:
https://forum.cyberlink.com/forum/posts/list/77569.page#post_box_317557
David
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All CyberLink software (except for PhD (Win and Mac) and the apps (iOS and Android)) are for Windows OS only. I believe that Chromebooks use an Android OS, correct? So the answer is "no".
David
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I am not sure why you can't view that FAQ. Maybe check this post later and see if it applies to you: https://forum.cyberlink.com/forum/posts/list/78053.page
This the contents of that FAQ:
"Error Code: F4D41436This error code refers to "The TV-Out port of your display card is not working properly". Please visit the website of your VGA card manufacturer and download the latest driver for your card."
Before reinstalling PowerDVD 18 and all that, please respond with an attached DXDiag.txt file as requested by posters. You can view how to generate it here: https://forum.cyberlink.com/forum/posts/list/66022.page#post_box_311122
That give us more insight into what's up. Probably your GPU driver needs updating though.
David
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According to this FAQ, you need to find out the manufacturer for your video card and then download and install the latest driver for it:
https://www.cyberlink.com/support/product-faq-content.do?id=2234
Let me know if you have any questions.
David
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What you see in the Transition Designer is all you can custom make in terms of transitions in PowerDirector. You can't edit any of the non-alpha transitions in PowerDirector unfortunately.
David
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I can tell that you have a photo selected on the timeline, even though you did not include the timeline in your screenshot. These are the only two Power Tools for images. If you select a video clip there will be more, including Crop/Zoom tool.
David
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If you have purchased a subscsription to PowerDirector or Director Suite, you first need to download the CyberLink Application Manager (CAM). Which you should be able to do here: https://membership.cyberlink.com/prog/member/service/manage-subscription.do?lang=ENU&affid=2581_0_712
Once you install that program, you log in with your account and then you can download all the programs and effects within CAM.
Let me know if you have any questions
David
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Bonjour,
The could be any number of reasons why you are not getting audio, but most likely a conflict on our computer. Best to check your audio output options in both Windows and in PowerDVD.
Also best to contact CyberLink technical support in French: https://fr.cyberlink.com/support/index.html
Traduit par google
Il pourrait y avoir un certain nombre de raisons pour lesquelles vous n’obtenez pas d’audio, mais probablement un conflit sur notre ordinateur. Il est préférable de vérifier vos options de sortie audio dans Windows et dans PowerDVD.
Il est également préférable de contacter le support technique de CyberLink en français: https://fr.cyberlink.com/support/index.html
David
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Quote
ok so i dont get anything with pd 17 ultimate? i am a starter and is this good for making tutorial videos for youtube?
Yes you do. As the comparison table says:
"Bonus background music tracks & sound clips NEW - 50 tracks & 100 clips"
David
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I have a Samsung Galaxy 7 too and FHD and UHD output are working...see attached.
Not sure what's up with your device. Try uninstalling and then reinstalling PowerDirector Android.
By the way, the stuff you shared is just your device's software info, not the device specs. You can get the same app CPU-Z to view your full device specs.
Having said that, your OS is outdated. Was released over two years ago. Maybe try updating that as well, since mine is 8 and it is working for me.
David
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I can not...
1. Change settings
2. Save projects
3. Burn Disks
All it will say when I try to change a setting is "Cyberlink\CyberLink Drive\PowerDirector does not exist"
I am sure there are more issues.
Upgraded a week ago from 14, really regreating it!
Has anyone else had these issues?
PowerDirector 17
Running on Windows 10
i9 9900k
32 gb Ram
1080 ti
Hi Joshua,
Saw this before. Please see this post and try changing the download folder path on the CyberLink Cloud tab:
https://forum.cyberlink.com/forum/posts/list/77844.page#post_box_318952
David
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Same answer. What are the specs of your device?
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Hello,
Your Android device probably does not support the outputting of 4K video. It takes a lot of computing power.
See this FAQ for a list of supported chips:
https://www.cyberlink.com/support/product-faq-content.do?id=19787&prodId=360&prodVerId=-1&CategoryId=-1&keyword=
David
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First I would try outputting the same troubled video file as a disc folder. Then test the fast forward function again with PowerDVD.
If it still doesn't work, send the video file (or a portion) to CyberLin technical support and have them investigate.
https://membership.cyberlink.com/support/service/technical-support.do
David
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A few questions for you to add information:
What disc format did you burn the files in? Is it a data disc with MP4 files on it, or did you create a Blu-ray Disc that plays in a Blu-ray player.
Second question is what player are you using to play the files? Is it software on a computer or is it a stand alone Blu-ray player?
David
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You need to contact CyberLink customer service with this link and they will provide you with a new download link:
https://membership.cyberlink.com/support/customer-services.do
David
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Try this. Select the "Advanced" tab on the photo export dialog to export photo, scroll down the photo export dialog to "Image Sizing" section, and then expand the section.
Check if there are any grayed-out pixel values in the Width and Height cells for the "Resize to fit" option.
If no pixel values exist in the aforementioned cells, select the option "Resize to fit", but do not keep the original resolution, and fill in any random pixel value for Width and Height.
After you've filled in the values, select the sizing option "Keep original photo resolution" again and then export the photo.
If that doesn't work, suggest that you contact technical support: https://membership.cyberlink.com/support/service/technical-support.do
David
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Yes PowerDVD 15 can play the latest Blu-rays. That message is symptom that something needs to be updated.
1. First ensure that you have the latest version of PowerDVD 15 installed. Latest version is 4630
2. Update your GPU driver to the latest (from manfacturer web site)
3. Check if your drive's firmware can be updated
David.
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I don't think PowerDVD supports CD+G discs. Is it a karaoke disc you are trying to play?
David
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Please follow the instructions when posting a new topic and help to attach your DXDiag.txt file so us forum users can gain some insight.
Before that though you should go to your GPU manufacturer's web site and download the latest driver for your GPU. Even if it is a "new" computer, the driver will be outdated because updates have been made since it was packaged. The GPU needs to constantly be updated to play the latest Blu-rays. Something which is repeated over and over on this site. More details here:
https://forum.cyberlink.com/forum/posts/list/66024.page
David
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