Messages posted by SLee

This didn't work for me. However, I found something that did and wanted to post it here. this video (https://www.youtube.com/watch?v=64l1hLzR6Kc) shows how to update the registry to change the value of "VideoRenderer" to VMR9. Actually, I didn't have the registry name "VideoRenderer". So, I created a new one by going to Edit > New > String Value. I created the entry "VideoRenderer" and then right clicked on the entry to modify it to add the value VMR9. It works now!

Quote Below article is written by Customer Support (link: https://www.cyberlink.com/support/faq-content.do?id=2079):

This is due to the resolution of your screen is too high.
The current version/build of PowerDirector does not support resolutions higher than 1280x1024.
You will therefore have to adjust your setting to either 1024x768 or 1280x1024 to resolve this issue.
We are currently in the process of providing a patch to support higher screen resolutions, so please visit our downloads from time-to-time to check for this patch.

Based on the above, I went to:

Setting --> Display --> Preview Quality --> select the 2nd or 3rd highest one.
Click "OK"

And it worked beautifully.....

Hope this resolves your frustration as it resolved mine.