Hi,

I work offline and only go online with this pc to get updates and open PD in order to validate my licence.

Since the lastest update of PD365 I can no longer access my custom masks in mask designer. When I try to create a custom mask I get the following message which I have never seen before.

(The connection to the internet was lost. Check your internet connection and try again.)

Image attached below.


I am able to create the custom mask after clicking Ok in the error box, but PD will not save it to the mymask folder as it did in the previous version.

Does this mean that my custom masks can only be saved to the cloud since the latest update? or is there a setting that I have unintentionally changed that is causing this?


Thank you.