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Graphics Card Driver: No
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Ted [Avatar]
Newbie Private Message Joined: Dec 03, 2009 21:17 Messages: 1 Offline
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I have the nVidia 8800 GTS with the latest driver installed on a Windows XP (32) system. BD Adviser says the Graphics Driver is not BD ready. Why?

-Ted-
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RobertJ/OZ [Avatar]
Senior Contributor Private Message Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
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Hi Ted,

Could be that Video HD support is only available for Vista for the 8800 GTS, check with Nvidia for latest information on Windows XP driver support, which may now be available

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
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Stinkijeans [Avatar]
Newbie Private Message Joined: Dec 13, 2009 02:24 Messages: 1 Offline
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I have the same issue; however I installed the latest drivers for my video card.

BD advisor is telling me that my video card driver isn't compatible; however ATI says it is.

PowerDVD 8, version 8.0.2606a.50
This is a bundled version that came with my DVD player.

BD Advisor version: 2.0.1421.0

System specs:

ATI Radeon HD4850, (512MB, PCI-E, HDMI, 1080p, Full HD)
Syncmaster 2443bwx monitor, DVI w/HDCP.
XP Pro x64 w/latest updates
Q9550 Quad-core CPU
Lite-On Blue Ray DVD player

_______________

When I ran BD advisor, it's showing my graphics card driver as "8.671.0.0". This is wrong.
It also says my display isn't HDCP compliant when I know it is.


When you open my video card software, it says:

Driver Packaging version: 8.671.0.0
Catalyst version: 09.11

The 09.11 is the latest driver version and is HD/Blu-Ray capable if I understood it correctly.

Why would BD advisor say my driver isn't compatible?
Why is it only reading the driver "packaging version" ?
Why does BD advisor say my monitor isn't HDCP compliant?
_____________________________________

Card driver information:

VideoDriver Packaging Version 8.671-091104a-091524C-ATI
Catalyst™ Version 09.11
Provider ATI Technologies Inc.
2D Driver Version 6.14.10.7018
2D Driver File Path System/CurrentControlSet/Control/Video/{B2A612B3-6E04-4531-A0D4-16920C64D424}/0000
Direct3D Version 6.14.10.0708
OpenGL Version 6.14.10.9116
Catalyst™ Control Center Version 2009.1104.959.17837




__________________________________________



Here's what BD advisor says:

Check Item BD Ready? Info
CPU : Intel(R) Pentium(R) III Xeon processor Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q9550 @
__dwItemID=1002__ : dwLibClockRate = 2835
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=7
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) III Xeon processor
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2839
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : ATI Radeon HD 4800 Series Yes
System Memory : 4096 MB Yes
Operating System : Windows Server 2003 Service Pack 2 No More Info
Graphics Card : ATI Radeon HD 4800 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x9442)
Graphics card video memory : 512 MB
Graphics Card Driver : 8.671.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.7018
__dwItemID=1502__ : COPP=No
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [E:] ATAPI iHOS104
__dwItemID=1603__ : eHCMDrvType=0x000467c7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=0
__dwItemID=1611__ : Driver 1:
__dwItemID=1612__ : [F:] ASUS DRW-2014L1T
__dwItemID=1613__ : eHCMDrvType=0x00006fc7
__dwItemID=1614__ : CDRom=1 DVDRom=1 BDRom=0 HDDVDRom=0
Blu-ray Disc Drive : [E:] ATAPI iHOS104 Yes
Software Player : PowerDVD 8 8.0.2606a.50 Yes
HDCP-compliant Display : No No More Info
Program version : 2.0.1001.0
System language : 0409 ENU English English
Time : Sat Dec 12 23:32:49 2009
Computer : Desktop
System Name :

I hope I can get this working. I REALLY want to try the Blu-Ray discs.
As it is, PowerDVD won't even start the disc. It says my Video Card driver isn't up-to-snuff.


Thank you,

SJ.

This message was edited 3 times. Last update was at Dec 13. 2009 12:20

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Eric [Avatar]
Newbie Private Message Joined: Feb 25, 2010 14:03 Messages: 2 Offline
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Hi,

I'm having the same problem. I use PowerDVD9 Ultra and it's always up-to-date with the latest patches. So is my graphics driver (ATI released last on feb 17 2010). Same with my Windows XP x64.
Whenever I start playing a BD I see 5 sec after the warning message 'CyberLink PowerDVD cannot play back the protected content - (Error Code = 0122)'. Now, I know this is a software/configuration problem, because everything works fine when I start the PC with Windows XP. I have been using this strategy for almost a year now. Same hardware on XP plays BD, on XP 64 not.

Here are the results from BD Advisor:

Check Item BD Ready? Info
CPU : Intel(R) Pentium(R) III Xeon processor Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q9550 @
__dwItemID=1002__ : dwLibClockRate = 2831
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=10
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) III Xeon processor
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2833
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : ATI Radeon HD 4800 Series Yes
System Memory : 4096 MB Yes
Operating System : Windows Server 2003 Service Pack 2 No More Info
Graphics Card : ATI Radeon HD 4800 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x944C)
Graphics card video memory : 512 MB
Graphics Card Driver : 8.702.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.7050
__dwItemID=1502__ : COPP=No
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [G:] HL-DT-ST BD-RE GGW-H20L
__dwItemID=1603__ : eHCMDrvType=0x01ac6fc7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=1
Blu-ray Disc Drive : [G:] HL-DT-ST BD-RE GGW-H20L Yes
Software Player : PowerDVD 9 9.0.2320.0 Yes
HDCP-compliant Display : No No More Info
Program version : 2.0.2416.0
System language : 0407 DEU German Deutsch
Time : Thu Feb 25 20:03:19 2010
Computer : Desktop
System Name : QUATTRO

Is there a limitation on Windows Server 2003 (XP 64)? But from what I saw on the internet, other users got it working with no problems. Or is it the combination of ATI graphics with XP 64?

I appreciate any answer or form help.

Thank you all,
Eric
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EdwinTracy [Avatar]
Newbie Private Message Joined: Feb 22, 2010 02:03 Messages: 9 Offline
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Are you guys running just one display, or dual displays? Because I have already noticed that dual display causes the checking-tool to "claim" that your video card and driver are not Blu Ray compliant. Edwin Tracy
Media Junkie and tech head
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Eric [Avatar]
Newbie Private Message Joined: Feb 25, 2010 14:03 Messages: 2 Offline
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Hi all,

@Edwin
I'm using a single display.

@all
As I said, I have a workaround for over a year: dual-boot with Windows XP (32bit), where everything works.
While researching I found this:
http://forum.cyberlink.com/forum/posts/list/4320.page

and looked at the BD Advisor result on XP. The only real difference (besides version numbers) is this

Graphics Card Driver :
__dwItemID=1502__ : COPP=Yes

but on XP 64 it says:
__dwItemID=1502__ : COPP=No

Now I believe this is the problem!
RGBOverlay is NOT active on both XP versions, but this is not a problem for play back on XP 32bit.

The question now is: How do we activate (or enable) COPP on XP64?

Microsoft page on COPP (Windows Server 2003)
http://msdn.microsoft.com/en-us/library/ms798829.aspx

I coudn't find any information about this feature on ATI...

Hope this helps us find an anwser!

Best regards,
Eric
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Aleksi [Avatar]
Newbie Private Message Joined: Jul 10, 2010 20:02 Messages: 1 Offline
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I have this problem as well - however, it's only present part of the time. Sometimes it plays movies without problem, at others it claims that my graphics card drivers aren't compatible - very much untrue. My card is an ATi Radeon HD 5850 - it even has a HDMI port. And yes, I use 32bit Windows XP with Service Pack 3. Is there a simple patch for this issue? I'm afraid that the workarounds are rather complex for my taste.
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[Post New]
Quote: Hi,

I'm having the same problem. I use PowerDVD9 Ultra and it's always up-to-date with the latest patches. So is my graphics driver (ATI released last on feb 17 2010). Same with my Windows XP x64.
Whenever I start playing a BD I see 5 sec after the warning message 'CyberLink PowerDVD cannot play back the protected content - (Error Code = 0122)'. Now, I know this is a software/configuration problem, because everything works fine when I start the PC with Windows XP. I have been using this strategy for almost a year now. Same hardware on XP plays BD, on XP 64 not.

Here are the results from BD Advisor:

Check Item BD Ready? Info
CPU : Intel(R) Pentium(R) III Xeon processor Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q9550 @
__dwItemID=1002__ : dwLibClockRate = 2831
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=10
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) III Xeon processor
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2833
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : ATI Radeon HD 4800 Series Yes
System Memory : 4096 MB Yes
Operating System : Windows Server 2003 Service Pack 2 No More Info
Graphics Card : ATI Radeon HD 4800 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x944C)
Graphics card video memory : 512 MB
Graphics Card Driver : 8.702.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.7050
__dwItemID=1502__ : COPP=No
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
__dwItemID=1601__ : Driver 0:
__dwItemID=1602__ : [G:] HL-DT-ST BD-RE GGW-H20L
__dwItemID=1603__ : eHCMDrvType=0x01ac6fc7
__dwItemID=1604__ : CDRom=1 DVDRom=1 BDRom=1 HDDVDRom=1
Blu-ray Disc Drive : [G:] HL-DT-ST BD-RE GGW-H20L Yes
Software Player : PowerDVD 9 9.0.2320.0 Yes
HDCP-compliant Display : No No More Info
Program version : 2.0.2416.0
System language : 0407 DEU German Deutsch
Time : Thu Feb 25 20:03:19 2010
Computer : Desktop
System Name : QUATTRO

Is there a limitation on Windows Server 2003 (XP 64)? But from what I saw on the internet, other users got it working with no problems. Or is it the combination of ATI graphics with XP 64?

I appreciate any answer or form help.

Thank you all,
Eric
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Pajin [Avatar]
Newbie Private Message Joined: Dec 26, 2014 16:23 Messages: 9 Offline
[Post New]
Hi guys,

I'm having the same problem. see my post here http://forum.cyberlink.com/forum/posts/list/41989.page Lenovo Z 500,i7 and Power DVD 14 Ultra.
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Talukdar [Avatar]
Newbie Private Message Joined: Nov 08, 2015 08:00 Messages: 12 Offline
[Post New]
Quote: Hi Ted,

Could be that Video HD support is only available for Vista for the 8800 GTS, check with Nvidia for latest information on Windows XP driver support, which may now be available

Robert


I agree with Robert that it could be available for only Vista.

Did you check Nvidia for latest information on Windows XP driver support? TotalSystemCare - Software to Care for your PC
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