PowerDVD 365 won't install via Cyberlink Application Manager (CAM) on Windows 11

paulrobbo1

Newbie Joined: Nov 25, 2021 23:27 Messages: 2 Offline

Solved by

Nov 26, 2021 00:41

I did raise an earlier support ticket, who told me to install CAM version 4.0.1112.0 (the latest, downloaded today), which I did, but It nearly always stalls at 98% or 99% download, but when it does go through it often just sits at "waiting to install" or it gives me MD5 errors. I have a fast internet (100 Mbps) and fast PC with 16GB Ram and 1.5 TB SSD spare, and the DxDiags shows no issues. I uninstalled the application manager as per previous advice and rebooted, then reinstalled it several times, but have the same issues for days and days now.
Thanks for any insights. This is really frustrating.
EDIT: The demo version of PowerDVD 21 worked okay on this machine, and was uninstalled before all the above was tried.


Filename	2021-11-26_16-17-04.jpg	Download
Description	Stuck at 99%
Filesize	37 Kbytes
Downloaded:	3 time(s)

Filename	DxDiag.txt	Download
Description	DxDiag results
Filesize	112 Kbytes
Downloaded:	108 time(s)


Filename	2021-11-26_15-39-36.jpg	Download
Description	MD5 errors
Filesize	97 Kbytes
Downloaded:	2 time(s)

This message was edited 1 time. Last update was at Nov 26. 2021 00:49

brettypope35

Newbie Joined: Nov 26, 2021 01:31 Messages: 2 Offline

Nov 26, 2021 01:36

Quote I did raise an earlier support ticket, who told me to install CAM version 4.0.1112.0 (the latest, downloaded today), which I did, but It nearly always stalls at 98% or 99% download, but when it does go through it often just sits at "waiting to install" or it gives me MD5 errors. I have a fast internet (100 Mbps) and fast PC with 16GB Ram and 1.5 TB SSD spare, and the DxDiags shows no issues. I uninstalled the application manager as per previous advice and rebooted, then reinstalled it several times, but have the same issues for days and days now.
Thanks for any insights. This is really frustrating.
EDIT: The demo version of PowerDVD 21 worked okay on this machine, and was uninstalled before all the above was tried.

I cannot open pwer director after installed the updates?????

paulrobbo1

Newbie Joined: Nov 25, 2021 23:27 Messages: 2 Offline

Nov 27, 2021 05:57

I did a complete clean reinstallation of Windows 11 PRO on my machine. Then installed CAM, and PowerDVD365 installed ok without errors. So it appears there's a software conflict somewhere with previous software I had on the machine before. Anyway that's all from me now. I'll close this concern now.