Hello,
Please provide more information, as there is currently very little to go on. As requested in the
readme, we need to see your DXDiag file and also please provide the complete info about your clips. Try using
media info to help provide the full details.
We've never heard of this happening before, so hard to provide a solution with so little information.
Cheers
PowerDVD Moderator
Please direct any sales or technical issues to CyberLink's customer support team:
Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do
Software technical issues:
https://membership.cyberlink.com/sup