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Account stolen?
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OptimusPride [Avatar]
Newbie Private Message Joined: Mar 06, 2021 18:29 Messages: 1 Offline
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I am the only user with my account and using Power DVD, but when I tried to start it today a message came up that I can start becouse another user is using it. I bought and use the online version that you install with the Application Manager. I have not shared my info with anybody or got some pc/phone/ipad stolen. I did check so its not on without seeing it. But logging in to write this still worked so the code is not changed. That somebody guessed my code is not likely.

What can I do now?

Jacob
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Hello,

Please contact CyberLink Customer Service about your issue:

https://membership.cyberlink.com/support/customer-services.do

Cheers
PowerDVD Moderator
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