How can I reset my activation?

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BoGyu

Newbie Joined: Mar 04, 2021 18:50 Messages: 1 Offline

Solved by

Mar 04, 2021 19:41

Hello

I use PD18 Ultra volume license and installed my desktop, laptop.

Recently, I changed my laptop and try to install PD18 but activation failed and showing this message.

"CyberLink PowerDirector has not been activated because too many of the product keys you entered were used for activation. Purchase a new product key from the CyberLink online store or contact CyberLink Customer Support for assistance."

So I want to reset activated all my devices. How can I do?


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This message was edited 1 time. Last update was at Mar 04. 2021 19:41

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Mar 04, 2021 20:25

Hello,

You need to do as suggested in the message and contact CyberLink Customer Service:

https://kr.cyberlink.com/support/customer-services.do

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

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