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"No Burner is currently available or you don't have rights to access the burner" message
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JorgeROD [Avatar]
Newbie Private Message Joined: Mar 04, 2021 01:42 Messages: 2 Offline
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Hello
When I first start Power2Go I get the message "No Burner is currently available or you don't have rights to access the burner" each time. I can see my BD/DVD burner in windows explorer, but power2Go 13 does not see it. I had power2Go before I upgraded to version 13 and I never had any issues with the burner. I 'm using my laptop with an external BD burner from LG model BP50NB40. I have the latest drivers and firmware updates for my burner. Please help because I'm unable to use the BD burner now. There is a pulldown that shows Cyberlink Image Recorder and when I press it, I only get the image Recorder options, not a single option for the BD burner drive.
Thanks.
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Hello,

Please also submit a ticket to CyberLink Customer Service about this issue, while you wait to see if any other Power2Go users have any suggestions.:

https://membership.cyberlink.com/support/service/technical-support.do

CyberLink won't respond to you here.

Cheers
Power2Go Moderator
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JorgeROD [Avatar]
Newbie Private Message Joined: Mar 04, 2021 01:42 Messages: 2 Offline
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Quote Hello,

Please also submit a ticket to CyberLink Customer Service about this issue, while you wait to see if any other Power2Go users have any suggestions.:

https://membership.cyberlink.com/support/service/technical-support.do

CyberLink won't respond to you here.

Cheers
Power2Go Moderator



Thanks. I will do that also.

Best regards,
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