Geforce RTX 2070 with Max-Q Design Driver 461.40
Windows 10 Build 19042
Hi,
Hoping someone can help with this one. Have searched various forums and can't find a solution. I've logged a ticket with Cyberlink Support but wondered if this may be a quicker route to a fix.
I recently purchased a new laptop. As part of the upgrade I also upgraded from PowerProducer 5.5 to 6.
Unfortunately when I try to play my MTS files in PowerProducer, the audio plays fine but the video is just a green screen. The same videos play fine in Windows Media Player on the same laptop.
I can recreate the problem by clicking the 'Video Clips' from the edit panel and then playing a video in the 'Edit Clips (DVD)' screen that appears. The playback panel shows green rather than the video, despite the audio being fine and thumbnails showing the correct static image in the list of videos along the bottom.
I've tried numerous things to resolve including:
- Installing K-Lite code pack
- Forcing integrated graphics to be used in Nvidia control panel
- Forcing Nvida graphics to be used in Nvidia control panel
- Forcing CUDA cores off in global settings for all graphics cards
There is not a lot of info on the net about PowerProducer but there are a lot of posts referring to driver issues and incompatability between PowerProducer and newer drivers needing hardware acceleration to be disabled. Unfortunately I can't see how you do it in PowerProducer.
Thanks for help,
Gareth