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Your use of the WMP leads one to suspect that you are using Windows 7 as your operating system. The clips probably have ac-3 or Dolby Digital audio. Suggestion would be for you to upgrade to Windows 10 or to buy a new computer.
If that is not the problem then use Mediainfo(freeware) to get the video and audio information and attach the text result on your next reply.
Thank you. I use windows 10. My computer is 3 years old. When I bought it I had the best products built into it just for video editing. On the boards, I saw a hotfix for this problem. When I clicked on the link it went nowhere. Have you hesars of such a hotfix?
I have no idea what you are telling me to do. where can i find the mediainfo(freeware)?
This message was edited 1 time. Last update was at Jul 05. 2021 01:56