Quote I have not been able to connect to YouTube to produce a video for over a week. I have even tried moving my subscription to a different machine. I have internet access and can connect to YouTube in my browser. This clearly appears to be a problem with Power Director itself. When will this be addressed?

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Just produce your video to your hard drive then use your browser to upload to youtube. I never use PD connection method.
PowerDirector Tutorials Team

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Just produce your video to your hard drive then use your browser to upload to youtube. I never use PD connection method.

I am doing that but that's a workaround, not a solution. One of the primary reasons I use Power Director is to be able to produce and upload in one step. It's an important feature for me.

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I am doing that but that's a workaround, not a solution. One of the primary reasons I use Power Director is to be able to produce and upload in one step. It's an important feature for me.

PD does not read the forums. Open a ticket with them and they may have a different answer for you. Until then use the workaround until they get back to you. PowerDirector Tutorials Team

Quote I am doing that but that's a workaround, not a solution. One of the primary reasons I use Power Director is to be able to produce and upload in one step. It's an important feature for me.

I've produced and uploaded 1000+ videos without ever using the built-in produce/upload - except for a couple times when helping on the forum - and just now I went through all the authorization steps and was able to produce/upload a sample video:



I'm not sure where PD stores the login info for online accounts, so maybe the easiest thing to do is to change the password on your YT account which will prevent PD from accessing it. See if that brings up a new authorization window and try the new password.

You can also try uninstalling PD and then reinstalling it. Otherwise waiting for a response from tech support after you've submitted a request may be the best option.

SOLUTION:

I found the source of the problem. It is not PowerDirector but rather AT&T Fiber. AT&T Fiber's DNS servers appear to be out of date in some way. When I changed the PC network settings to use Google's DNS server and not the AT&T router supplied DNS, I was able to connect to YouTube to upload.

Since I was able to connect to YouTube Studio and upload via the web browser, I'm going to to speculate that PowerDirector connects to a different host to do its uploading and that the host in question is no longer or not correctly listed in AT&T's DNS.

Thanks for posting what worked for you!

I also have AT&T fiber and I had no trouble with the default 68.94.156.8 and 68.94.157.8 DNS servers, but I'll switch to 8.8.8.8 or maybe Cloudfare's 1.1.1.1 if I have any website issues like this in the future.