but i have used cyberlink for a few yrs
as i had to be away earlier this yr due to a death in the family
when i got back tried to edit a vid it said i needed an update i duley downloaded update and tried to install
after it not installing several times i compleatly removed cyberlink from my laptop and started again this time i got to 63%
installed before it stopped
this i have repeatedly done for 6 weeks clearing cach files and hosts after contacting the assistance 3 times with no real support
i have now had enough and have asked for a refund due to now not being able to use this product for over 6 weeks and no help from customer services the last request was the 12th of august 2020 i got an automated reply but no reply to date from customer services i am disapointed but will not give accsess to a complete stranger to my computer
ty for your help forum ty for the lack of help customer services
i now have paid subscription for a program that is unusable
This message was edited 1 time. Last update was at Aug 17. 2020 14:06