MoovieLive is broken

HABlet

Newbie Private Message Joined: Jun 21, 2020 21:34 Messages: 1 Offline

Solved by

Jun 23, 2020 11:27

I have been unable to retrieve movie information from MoovieLive for more than 36 hours. Sometimes I get an error 404, sometimes PowerDVD just hangs and sometimes I am shown covers of films as expected, except that when I select them my page of movies is not updated. I have a fast web connection and every other site I visit is working normally. I conclude that MoovieLive is broken in some way.
If there are CyberLink support staff reading these forums, perhaps you would be kind enough to get the webmaster to fix whatever is broken. I paid a lot of money for PowerDVD and so far it is struggling to show itself fit for purpose.

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Jets2011

Contributor Private Message Location: Canada Joined: Sep 29, 2006 05:26 Messages: 575 Offline

Jun 23, 2020 20:36

I've been having no problems at all, so not sure why you are. Also...it is posted in multiple places all over this forum that cyberlink customer suport doesn't monitor the forum. So if you want to complain about this, you need to contact them:

https://www.cyberlink.com/support/index.html

Dave

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Lilaiphone20

Newbie Private Message Joined: Sep 19, 2020 12:36 Messages: 11 Offline

Sep 19, 2020 13:04

Quote I have been unable to retrieve movie information from MoovieLive for more than 36 hours. Sometimes I get an error 404, sometimes PowerDVD just hangs and sometimes I am shown covers of films as expected, except that when I select them my page of movies is not updated. I have a fast web connection and every other site I visit is working normally. I conclude that MoovieLive is broken in some way.
If there are CyberLink support staff reading these forums, perhaps you would be kind enough to get the webmaster to fix whatever is broken. I paid a lot of money for PowerDVD and so far it is struggling to show itself fit for purpose.

Hi, I've been having similar problems. Did you manage to fix it somehow or did you have to contant customer support?

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