Unable to create new projects or even edit existing ones.

Forum Index » Mobile Apps (PowerDirector, PhotoDirector, Promeo, ActionDirector)

nivlac1979

Newbie Joined: Jun 21, 2020 13:55 Messages: 3 Offline

Solved by

Jun 21, 2020 14:04

Hi all, I am currently using PowerDirector Mobile (paid) version 6.9.1.

I have just recently tried to create a new video but whenever I tried to do so, the app just "kicks" me out and I always end up at the home screen

I was wondering anyone has a solution of what I can do. I am using Huawei Mate 20.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jun 21, 2020 14:22

Sounds like something has gone wrong with the app. Try uninstalling and reinstalling it.

nivlac1979

Newbie Joined: Jun 21, 2020 13:55 Messages: 3 Offline

Jun 21, 2020 14:35

Quote Sounds like something has gone wrong with the app. Try uninstalling and reinstalling it.

I have tried to do so a couple of times already. However, this issue persists.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jun 21, 2020 20:03

I'm not sure what else to suggest. Maybe CL tech support can help.

nivlac1979

Newbie Joined: Jun 21, 2020 13:55 Messages: 3 Offline

Jun 21, 2020 21:19

Quote I'm not sure what else to suggest. Maybe CL tech support can help.

Thank you. I have written to them. Hope they will be able to help.

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