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I don't have timeline audio for .MTS and MPEG2 videos
AVPlayVideo
Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline
[Post New] Sep 21, 2019 19:47
After update PD18 / 365
1 - I don't have timeline audio for .MTS and MPEG2 videos
2 - I don't have audio, Dolby Digital, to create DVD
3 - In Settings I do not have the options menu, only button, Reset XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New] Sep 21, 2019 20:05
Item 2, might read this https://www.cyberlink.com/support/product-faq-content.do?id=24372&prodId=4&prodVerId=1417&CategoryId=-1&keyword=dolby

Item 3, you mean the attached pic? If so, you probably have other major symptoms too with this install on such platform.

Jeff
[Thumb - PD18_Confirm.png]
 Filename
PD18_Confirm.png
[Disk]
 Description
confirmation items missing
 Filesize
160 Kbytes
 Downloaded:
20 time(s)

This message was edited 1 time. Last update was at Sep 21. 2019 22:56

AVPlayVideo
Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline
[Post New] Sep 22, 2019 10:00
JL_JL thanks for replying.
That's exactly it, I don't understand why it doesn't have Dolby Digital audio, it makes PD18 unusable for Windows7 users like me. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365
AVPlayVideo
Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline
[Post New] Sep 24, 2019 08:54
Cyberlink Support Response
[Thumb - Support.jpg]
 Filename
Support.jpg
[Disk]
 Description
 Filesize
140 Kbytes
 Downloaded:
8 time(s)

This message was edited 1 time. Last update was at Sep 24. 2019 08:55

XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Sep 25, 2019 01:05
It looks like that the Cyberlink Support point you to the same FAQ linked by Jeff earlier. As a Windows 7 user I believe that you may be better served with PD17. Others are getting a link to download the previous 365 version. See this thread with bluemovers: https://forum.cyberlink.com/forum/posts/list/80277.page . You can ask for the same PD17 365 version too.
AVPlayVideo
Senior Contributor Location: Home Joined: Apr 06, 2016 19:03 Messages: 703 Offline
[Post New] Sep 25, 2019 09:10
Quote It looks like that the Cyberlink Support point you to the same FAQ linked by Jeff earlier. As a Windows 7 user I believe that you may be better served with PD17. Others are getting a link to download the previous 365 version. See this thread with bluemovers: https://forum.cyberlink.com/forum/posts/list/80277.page . You can ask for the same PD17 365 version too.


Thanks for the indication, less bad, Cyberlink provide download version PD17 / 365.
I had to restore the HD image.
Maybe I will upgrade to Windows 10 soon. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New] Sep 25, 2019 09:36
Quote Maybe I will upgrade to Windows 10 soon.

Read CL FAQ carefully. If your desire is DD for DVD, you will not have that with WIN10 either, among other DD limitations relative to PD17.

Jeff
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