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Need Help playing Ultra HD Blu-Ray Discs
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<p dir="ltr">I just got a Desktop Computer not too long ago, and ended up getting a 4K Dolby Vision TV that I use as a monitor. I first replaced the normal disc drive with an Ultra HD Blu-Ray Drive (LG WH16NS60) and tried loading a 4K disc, It told me I needed Intel SGX, so I ended up getting a new Motherboard (Asus ROG Strix Z390-E) and a new processor (Intel Core i5 8400) that support Intel SGX and meet the requirements listed for UHD-BD playback by Cyberlink. After getting the new motherboard and processor put in, I ran the test and it failed the SGX and Advanced Protected Video/Audio Path (https://imgur.com/okoMS5x) and I tried put a UHD-BD in, and it gave me these two errors (https://imgur.com/2tRo7yD)(https://imgur.com/Nu6yCgF). In my BIOS, it only gives me two options, Software Enabled and Disabled (its set to Software Enabled) so how would I get PowerDVD to recognize SGX?
QC2.0 [Avatar]
Contributor Private Message Joined: Apr 27, 2016 04:02 Messages: 372 Offline
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If your motherboard supports the Intel SGX feature, you have to enable this feature in the BIOS first (before the Windows sign in screen show up). Please check your motherboard manual for how to enter the BIOS.
You can consider BIOS a motherboard configuration wizard, and it operates before the Windows loading up.

For the Advanced Protected Video/Audio Path item, it is related to the GPU compatibility. Do you really apply the Intel graphics port (on your motherboard) to connect your display device?

Does your motherboard support HDCP 2.2 feature on the Intel graphics port? It is a key requirement to play UHD-BD, and you have to replace another motherboard if your current one does not support HDCP.2.2.

Using NVIDIA/AMD GPU to play UHD-BD is just a wishful thinking.
This detection will ALWAYS be failed with NVIDIA or AMD GPU display connection. Those discrete GPUs do not support UHD-BD.

This message was edited 1 time. Last update was at Jul 23. 2019 03:54

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