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Forums Not Remember Posts That Have Been Read
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garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
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In the last week, the Forums are not "remembering" which posts that I have previously read; consequently, the unread posts listings are growing very long. I am logged in as garioch7. I have never encountered this issue before in the many years that I have been a member here and have visited daily.

Running Windows 10 Pro x64 (Build 1803 - fully patched). Browser is the current version of Google Chrome.

There was a previous issue with my Bitdefender 2019 Total Security stopping me from accessing this website, but that was resolved about a month ago. Not sure if that might be the cause.

Would you be so kind as to check at your end and make sure that my account is OK?

If my account is OK, then I will have to try to figure out what software on my computer is messing with the "memory" of what I have read on your Forums.

Thank you and have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
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CyberLinkForum-Admin
Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 154 Offline
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Hi Phil,

Checked your account and nothing stands out. FYI, there is no setting related to this for accounts. I suggest trying to clear your browser history and seeing if that makes a difference.

Let's see if other users report the same issue and then we can ask RD to investigate.

Admin
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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 4224 Offline
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I believe that information is stored in a cookie. If you have in the settings to not track and accept cookies or have a software to clear it periodically then that could be the reason.
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 3042 Offline
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Seems like I've noticed some changes to the text reply box on the forum recently. I've also noticed the messages don't remain marked on the Recent list, but I thought it was either an Edge cookie issue, or because I often re-image my C: drive, and that messes up all kinds of cookies.

However I just checked, and clearly something isn't working correctly. After reading all of the current posts, I took this screenshot:



I then closed Edge and reopened it a minute later to find this:



Maybe the RD gurus can take a look and see if they might be able to help boost the forum's short term memory.

This message was edited 1 time. Last update was at Mar 13. 2019 00:44



youtube/optodata


DS365 | Win10 Pro | 8 Core/16 thread i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 6TB SSDs

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garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
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OK, this is getting strange. I just logged in today, and the Forum "memory" of what I have read in other Forums here is just fine since yesterday, EXCEPT, it did not show the unread posts for this topic in this Forum ... ? It showed this Forum as read.

I have not done any updates, program installs, or cleaned out any cookies/caches.

I think that there might be, or there might have been, a cyber-Forum gremlin at work ...

I will continue to monitor the situation, which is no issue for me, since I come here every day anyways.

Thank you all for your very prompt suggestions and feedback.

Have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
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CyberLinkForum-Admin
Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 154 Offline
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We have asked CyberLink RD to look into it. Hopefully they can find some answers.

Admin
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garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
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Thank you for looking into this matter. Again today, when I logged in, this Forum indicated no unread responses in this Forum, but I had not yet read your post (the most recent in this Forum). The PD17 Forum is still indicating unread messages that I have "read" by marking "all as read".

The situation is greatly improved since I first reported the issue in this Topic, but there is obviously an erratic "gremlin" at work on these Forums.

Happy hunting. Thank you and have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
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garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
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The problem seemed to be resolved for a few days, but now it is recurring and my list of unread topics in the Forums is growing daily.

Good luck in tracking down this bug.

Thank you and have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
Reply
garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
[Post New]
Today when I logged in, the Forums "remembered" what I had previously marked as read. This seems to be an erratic bug.

Just an update.

Thank you and have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
Reply
garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
[Post New]
Just an update. I am still having the problem of the Forums not remembering posts that I have read.

Thank you and have a great weekend.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
Reply
CyberLinkForum-Admin
Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 154 Offline
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Hello,

We made an adjustment in settings and contune to monitor the forum on various computers and browsers. We also recommend clearning out your browser cache from time to time to see if that yields better results on your personal computer.

Admin
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garioch7
Senior Contributor Private Message Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 824 Offline
[Post New]
Thank you for your efforts to resolve the issue. I have cleaned my Chrome browser cache and will continue to check to see if my read posts are "remembered".

Thank you and have a great day.

Regards,
-Phil Windows 10 Pro x64
MainGear Shift
Intel CoreT i7 (4.5 GHz)
16 GB Corsair Vengeance DDR3-1600 RAM
1 TB Samsung 850 Pro SSD
2xNVIDIA GeForce GTX 580
PD14 Ultimate x64, 4207
CD4 Ultra and AD6 Ultra
Bleeping Computer Malware Response Instructor
Reply
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