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Stuck at updating CyberLink Application Manager.
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Richart [Avatar]
Newbie Private Message Joined: Nov 24, 2018 19:56 Messages: 2 Offline
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Hi, I need help suddenly my CAM is just stuck at updating & icon just spinning.

Ended it restart also same issue then uninstall & reinstall still just stuck there.

I am unable to download or update any new templates.

PD launches as usual no issue just CAM is not working.

Please help...
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 2565 Online
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I saw mine got updated today but everything went smoothly.

You can try uninstalling CAM and then reinstall it using the original installer - but try right-clicking on it, then choose Run as Administrator and see if that helps it get the newest version installed properly.
youtube/optodata


Director Suite 365 | Win10 Pro | 8 Core/16 Thread i9-9900K (4.8GHz) | RTX 2070 | nVidia 417.71 | ASUS PRIME Z390-A | 6.2TB SSDs | 4TB HDD | 32GB RAM | (12GB RAMDrive)
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PowerDirector Moderator
Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 550 Offline
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As Optodata suggested, please try uninstalling and performing a full reinstallation of CAM with the latest version, if updating did not work.

You can find the latest build here I believe if you are a subscriber: https://membership.cyberlink.com/prog/member/service/manage-subscription.do?lang=ENU&affid=2581_0_712

Cheers
PowerDirector Moderator

This message was edited 1 time. Last update was at Jan 11. 2019 00:43


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
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Richart [Avatar]
Newbie Private Message Joined: Nov 24, 2018 19:56 Messages: 2 Offline
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Quote As Optodata suggested, please try uninstalling and performing a full reinstallation of CAM with the latest version, if updating did not work.

You can find the latest build here I believe if you are a subscriber: https://membership.cyberlink.com/prog/member/service/manage-subscription.do?lang=ENU&affid=2581_0_712

Cheers
PowerDirector Moderator


Excellent the manual update works like a charm! my original was dated CyberLinkApplicationManager_PowerDirector365_APM180612-01

thanks for help guys

This message was edited 1 time. Last update was at Jan 11. 2019 00:44

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[Post New]
Quote As Optodata suggested, please try uninstalling and performing a full reinstallation of CAM with the latest version, if updating did not work.

You can find the latest build here I believe if you are a subscriber: https://membership.cyberlink.com/prog/member/service/manage-subscription.do?lang=ENU&affid=2581_0_712

Cheers
PowerDirector Moderator


Gotta check this out. My CAM is trippin'!!!!!!!!!!!! Subscribe to PowerDirector University on YouTube to watch a new PowerDirector tutorial every Saturday.

Canon C100 MKII
Canon 80D
Panasonic G85
GoPro Hero 4 Black
360Fly 4K
Sony DSC-WX
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Quote


Gotta check this out. My CAM is trippin'!!!!!!!!!!!!


Installed update and it's working now. There is still joy in Mudville. Subscribe to PowerDirector University on YouTube to watch a new PowerDirector tutorial every Saturday.

Canon C100 MKII
Canon 80D
Panasonic G85
GoPro Hero 4 Black
360Fly 4K
Sony DSC-WX
Reply
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