Nearly Constant 504 Gateway Time-outs and table formatting bug (SOLVED)

optodata

Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8394 Online

Solved by

Jan 03, 2019 20:15

Are other people having difficulty loading and repsonding to posts these days?

I'm a frequent poster so I'm sure I experience this more than other people, but recently I can't seem to click on any link or refresh a forum page without getting this error message several times a day

I've also lost countless detailed replies because I forgot to copy and save my entire message each and every time before clicking on Submit, and sometimes it's just not worth the effort to retype in everything

I know there have been forum issues in the past and I don't know if this is related to any of them, but for the past 2 weeks it's been a very frustrating experience and I'd really like to know if it's just me or if the system admin is aware of these issues...

UPDATE: I've also found an issue when using the forum's Table tool.

I created 4x7 table in a reply, filled in the contents, and everything looked great in the preview. However, when it actually posted, there were something like 46 blank lines in between my last text and the start of the table, as shown in the attached (and very long/tall image).

I've attached the actual content of the table section, which previews normally but becomes a huge whitespace when submitted. In my post where I discovered this bug, I used a screen capture of the very nicely forum-formatted table instead.


Filename	Forum table format error.jpg	Download
Description	Why all the extra lines?
Filesize	196 Kbytes
Downloaded:	21 time(s)

Filename	Forum table contents.txt	Download
Description	Copy and paste to test
Filesize	644 bytes
Downloaded:	669 time(s)

This message was edited 2 times. Last update was at Jan 09. 2019 00:24

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JL_JL

Senior Contributor Private Message Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 5786 Offline

Jan 06, 2019 05:55

Quote
UPDATE: I've also found an issue when using the forum's Table tool.

I created 4x7 table in a reply, filled in the contents, and everything looked great in the preview. However, when it actually posted, there were something like 46 blank lines in between my last text and the start of the table, as shown in the attached (and very long/tall image).

I've attached the actual content of the table section, which previews normally but becomes a huge whitespace when submitted. In my post where I discovered this bug, I used a screen capture of the very nicely forum-formatted table instead.

Table issue an old item, simply never addressed, https://forum.cyberlink.com/forum/posts/list/50101.page#post_box_263471

Jeff

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optodata

Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8394 Online

Jan 07, 2019 02:32

Quote Table issue an old item, simply never addressed, https://forum.cyberlink.com/forum/posts/list/50101.page#post_box_263471

Jeff

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optodata

Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8394 Online

Jan 08, 2019 20:15

I have been working with the forum administrator and it looks like they've fixed the table issue

I went back and edited my original post to use the native forum table (and not a screen shot) and it works perfectly.

I used the BBC table code in the text file I attached in my first post here in my test, and I also created a new table using the table tool to see if that generated woking code. When I submitted the post, the new table displayed correctly, but it didn't have the bold highlighting of the top row that my original table had:

I don't remember if or how I manually added the bold formatting last time, but there are [ b ] and [ /b ] tags in the copied text of the original table, and those words appear bolded in the reply box and in the submitted post. To get my new table to match, I had to edit the post again and manually select each word in the top row and apply the bold attribute, like this:

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CyberLinkForum-Admin

Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 210 Offline

Jan 08, 2019 20:25

Hello,

Pleased to hear it is working to your satisfaction.

RD also updated the timeout server setting from one minute to five minutes, so hopefully that will minimize the 504 gateway timeout occurrences.

Admin

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