Code verification fail on my Desktop browsers

Forum Index » Community Forum Issues

Reply to this topic

pmikep

Senior Member Private Message Joined: Nov 26, 2016 22:51 Messages: 197 Offline

Solved by

Dec 23, 2018 05:12

Am trying to post in the PD17 forum. When I tap Submit, I get a message that the verification code is wrong. I refresh the code. No joy.

I've tried two different browsers.

If this message makes it through, it's b/c I'm doing it on my tablet.

CyberLinkForum-Admin

Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 164 Offline

Dec 23, 2018 05:13

Hello,

We will pass this on to the RD team. First though, please read this and see if it helps:

https://forum.cyberlink.com/forum/posts/list/78052.page

Admin

pmikep

Senior Member Private Message Joined: Nov 26, 2016 22:51 Messages: 197 Offline

Dec 24, 2018 19:33

Thanks, Moderator, for the quick reply.

(I had already found the link you posted.)

But now I am embarassed to say that the problem was on my end.

Somehow Windows 8.1 had changed its time zone settings without telling me. My desktop showed the correct time, but my clock was really an hour ahead in a time zone that was an hour behind.

Apparently the incorrect base clock messed up the Verification timer.

Well, maybe we can add this to the previous troubleshooting link.

Reply to this topic

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience on our website. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.