I will try and make this as understandable as I can. If not, please let me know.
I'm having issues with PD 15 opening and running. Here's some background.
I have PD 16 on my computer and have been using it to produce videos. But, I discovered that one function apparently has been eliminated in PD 16. That function is the ability to select a pont in the video to click on the audio (in the video and music edit lines) to be able to lower/raise the audio. In PD 15 that function allowed me to place my cursor on a specific point, click on it and I'd get a small red dot and I could click on that dot and raise or lower the audio. In PD 16, that is missing. If I click on a specific point on the audio, all I get is a small up/down arrow. If I click on it, all it does is raise/lower the audio for the entire track.
So, to get that function back, I decided to reinstall PD 15, using the disc provided by Cyberlink when I purchsed PD 15. Here's the problem that has me frustrated to the Nth degree.
After installling and registering PD 15, when I click on the PD 15 icon on my desktop, it will open with the sample clips in the library. Then, everything freezes. After about 5-10 seconds I get the error message PDR.exe stopped working (see atch). Regardless of whether or not I choose to send a report, PD15 closes.
I've tried uninstalling PD 16 then installing PD 15. Same thing happens - PD 15 freezes then the Error report window opens.
I've run a compatibility check for PD 15 and selected Windows Server 2008 (service pack 1) then opened PD 15. One time PD 15 opened but when I try to do anything (sign-in to my acct or add files), it freezes and Error report again.
Does anyone have any idea why this happens and what I can do to get PD 15 to work? I'm including my dxdiag. Jack
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive