Ultra HD BD Advisor SGX Error

puma99dk|

Newbie Joined: Jul 30, 2018 12:40 Messages: 4 Offline

Solved by

Jul 30, 2018 12:47

Hello everyone,

When I run the Cyberlink Ultra HD Blu-ray Advisor I get the error attached at Advanced SGX Validation Testing Error Code: -394260080

Intel SGX and Intel iGPU is Enabled in the bios of my AsRock Z370 Taichi (Bios 3.10).

My hardware:
Intel Core i7-8086K
AsRock Z370 Taichi
Geil DragonRam 2x8GB DDR4 3000mhz
Nvidia GeForce GTX 1080 Ti FE (EVGA AiO Cooling solution)


Filename	Intel.SGX.AESM.Service.jpg	Download
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Filesize	158 Kbytes
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Filename	Cyberlink.UltraHD.Blu-ray.Advisor.SGX.error.jpg	Download
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Filesize	175 Kbytes
Downloaded:	20 time(s)

This message was edited 1 time. Last update was at Jul 30. 2018 12:48

puma99dk|

Newbie Joined: Jul 30, 2018 12:40 Messages: 4 Offline

Aug 02, 2018 00:18

It looks like the newest version of UltraHD Blu-ray Advisor isn't working correctly.

I contacted ASRock and they sent me version 2.0.1313.0 and this one shows that Intel SGX Technology Pass.


Filename	Cyberlink.UltraHD.Blu-ray.Advisor.v2.0.1313.0.jpg	Download
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Filesize	61 Kbytes
Downloaded:	31 time(s)


Filename	Cyberlink.UltraHD.Blu-ray.Advisor.v2.0.1313.0.show.jpg	Download
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Filesize	61 Kbytes
Downloaded:	21 time(s)

michael1

Newbie Joined: Jul 05, 2018 02:31 Messages: 9 Offline

Aug 02, 2018 05:20

The advisor is a tool from Cyberlink and in their HP the advisor download has not been updated. I wonder why the mainboard manufacturer has another version. Is this version a later one than on the Cyberlink HP?

I contacted Cyberlink support some days ago about the SGX problem, but they have not send me another version of the advisor...

Duggyhow656

Newbie Joined: Mar 18, 2017 03:51 Messages: 31 Offline

Aug 11, 2018 19:10

Quote Hello everyone,

When I run the Cyberlink Ultra HD Blu-ray Advisor I get the error attached at Advanced SGX Validation Testing Error Code: -394260080

Intel SGX and Intel iGPU is Enabled in the bios of my AsRock Z370 Taichi (Bios 3.10).

My hardware:
Intel Core i7-8086K
AsRock Z370 Taichi
Geil DragonRam 2x8GB DDR4 3000mhz
Nvidia GeForce GTX 1080 Ti FE (EVGA AiO Cooling solution)

.

This message was edited 1 time. Last update was at Aug 11. 2018 19:12

Duggyhow656

Newbie Joined: Mar 18, 2017 03:51 Messages: 31 Offline

Aug 11, 2018 19:13

Quote It looks like the newest version of UltraHD Blu-ray Advisor isn't working correctly.

I contacted ASRock and they sent me version 2.0.1313.0 and this one shows that Intel SGX Technology Pass.

.

Will try this, interesting, thanks!

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Aug 14, 2018 06:19

For the intel sgx detection error, cyberlink released a new version advisor today:
https://www.cyberlink.com/prog/bd-support/diagnosis.do

If your powerdvd play uhdbd normally, but the advisor keeps showing the intel sgx error, try this new one if your don't like the red light on the advisor anyway.