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Need help?
Quynhmy672 [Avatar]
Newbie Joined: Jul 12, 2018 13:29 Messages: 2 Offline
[Post New] Jul 25, 2018 04:19
Hi, I recently purchased a digital copy of Photo Director 8 along with a whole pakage of other softwares such as Power Director.

I noticed that in my Photo Director 8, I am missing the Overlay option under Photo Effects and the option "Layering" between Edit and Slideshow up top is also missing.

I have valid digital key and my product has been activated.

I'm wondering why I am missing these features?

I have attached a screencapture.

Thanks in advance.
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New] Jul 25, 2018 08:53
No screen capture posted. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
Longedge [Avatar]
Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline
[Post New] Jul 25, 2018 09:04
It might be better to post in the Photo Director forum smile.
PIX
Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline
[Post New] Jul 25, 2018 14:30
Quote: It might be better to post in the Photo Director forum


This was my error completely, Longedge. Quynhmy672 had posted it correctly & I moved it (having not read it properly). My sincere apologies to the OP.

Quynhmy672: Welcome to the PhotoDirector forum laughing

I think the most likely cause of your "missing features" is that you've either purchased:

  1. PhD 8 Deluxe (not Ultra) - only Ultra has the Layers module, or

  2. Media Suite Ultra (not Ultimate) - only Ultimate has the Layers module in PhD



Could you please check your "About" screen to determine which version you have?

CyberLink has a 30-day refund policy so, if your purchase was within the last 30 days, you'll be able to get a refund and purchase the software you need.

It's understandable that people are confused with so many variants available. What's not understandable is a moderator misreading a post and moving it to the wrong forum embarassed

PIX

This message was edited 1 time. Last update was at Jul 25. 2018 14:31

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