PowerDVD Skips with External Audio Interfaces

Pastafazul

Newbie Joined: Oct 01, 2015 23:53 Messages: 7 Offline

Solved by

May 17, 2018 14:54

PowerDVD 18
Surface Pro 3
WIndows10

I'm trying to use PowerDVD to play WAV and MP4 files both from a local drive and streamed from YouTube.

Audio output is to a home stereo system, where I have tried 2 interfaces:

(1) NAD USB DAC 2 wireless audio interface (WASAPI functionality using a native Windows USB driver)
https://nadelectronics.com/product/dac-2/

(2) Standard stereo 3.5 mm line out from computer audio jack to set of self-powered speakers

When using PowerDVD, the song starts and after ~ 4 seconds, it skips 2-3 times in quick sucession. then it is fine for the rest of the song. If I immediately replay the song, it does not skip.

When any content is played with the same external interfaces, using other music players i.e. Window Media player, VLC, MusicBee, there are no problems.

When I repeat the same test with PowerDVD and change the output device to the lcoal computer speakers, it does not skip.

So all content played on other music software does not skip with either external or internal output.
PowerDVD works wihtout skipping when output only to the internal computer speakers.

Any help much appreciated!

This message was edited 2 times. Last update was at May 18. 2018 01:16

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

May 17, 2018 21:34

Quote PowerDVD 18
Surface Pro 3
WIndows
NAD USB DAC 2 wireless audio interface
https://nadelectronics.com/product/dac-2/

I'm trying to use PowerDVD to play WAV and MP4 files from a local drive and to stream from YouTube.

Audio output is to stereo system via USB and NAD DAC 2 wireless interface,

When any content is played using other music players i.e. Window Media player, VLC, MusicBee, there are no problems.
When using PowerDVD, the song starts and after ~ 4 seconds, it skips 2-3 times in quick sucession. then it is fine for the rest of the song. If I replay the song, it does not skip.

When I repeat the same test with PowerDVD and change the output device to the lcoal computer speakers, it does not skip.

So all content played on other players works fine with the NAD, and PowerDVD works fine with other output devices but not the NAD.

Any ideas why PowerDVD is conflicting with the NAD?

Are your DAC applied with a ASIO driver? powerdvd does not work well with ASIO so far.
Try a WDM one.

Pastafazul

Newbie Joined: Oct 01, 2015 23:53 Messages: 7 Offline

May 18, 2018 01:18

Quote

Are your DAC applied with a ASIO driver? powerdvd does not work well with ASIO so far.
Try a WDM one.

It does not have as proprietary driver. It provides WASAPI functionality using a native Windows USB driver.
I did some further testing tonight with a different interface, and updated my original post, so please re-read.

Thanks!