might be a bit of a general question but I ordered Power Director 16 online that's why I ask here.
Ordered it on the 22 of Jan and started raising an error on the 25th.
Up to that point I had downloaded the main program, played with it and found a problem with 360 video processing.
After 5 times back and forth ( I attached a screencast the first time how it is easily possible to recreate the error with only build in examples ) the error has been accepted on the 23rd of February - about one month later with this response.
"With regards to your previous concern, we would like to inform you that we are able to reproduce the issue in our lab and an engineer is assigned to check the issue."
I still don't know if the error will be resolved but hey - I thought - lets download all the stuff and wait.
But no - I can't any more because the download links have expired.
Now I checked my order confirmation, my online order and so far I have been unable to find where I am being told that they expire in 30 days.
I totally acknowledge that I should have just downloaded everything right away but I was really unaware of this link expiry.
Yes I know - I can get an extended download for £6 but I would still like to know where I can find the 30 day expiry business.
So I can't download content packs, Audio Director or travel packs which I have actually paid for.
Not sure how much I will miss all of them - especially since my main concern is 360 video - has anybody a view on how useful all those content packs are for 360 video??
And please point me to the 30 day expiry stuff.
Thanks.