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Can't install Media Suite 10 on MAC
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JeanW [Avatar]
Newbie Private Message Joined: Jan 18, 2018 20:10 Messages: 1 Offline
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Bought an LG DVD Writer SP80 that came with Cyberlink Media Suite 10. Box says MAC Compatible. When i put the disc in the tray, it spins up but never launches the installation process. Have tried several times to contact Customer Support but no luck.
Will this program work with a MAC running OS X El Capitan?
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CLD [Avatar]
Senior Contributor Private Message Joined: Mar 23, 2007 02:05 Messages: 910 Offline
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Hello,

No. All the software on Media Suite 10 is for Windows PC only.

David
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stevek
Senior Contributor Private Message Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4594 Offline
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DVD Writer is compatible in case you are wondering. .
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variable [Avatar]
Newbie Private Message Joined: Nov 17, 2018 15:57 Messages: 1 Offline
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Quote DVD Writer is compatible in case you are wondering.


Hello,
I have bought the same package for the MAC. The only software in the box apparently is for windows only despite the box saying the contents will work on the Apple. What do I do now to get the sofwtare that I paid for to run blue-rays on the Apple?
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 2887 Online
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I haven't seen a boxed version, but the Media Suite download page only lists Windows:


You can run most Windows programs on newer Macs, but you need to use one of these methods. Also, the current version of Media Suite is 16. Did you mean to type that, or did someone actually sell you a copy of version 10 (which was released back in 2012)?
youtube/optodata


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CLD [Avatar]
Senior Contributor Private Message Joined: Mar 23, 2007 02:05 Messages: 910 Offline
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Quote


Hello,
I have bought the same package for the MAC. The only software in the box apparently is for windows only despite the box saying the contents will work on the Apple. What do I do now to get the sofwtare that I paid for to run blue-rays on the Apple?


Hello,

I would assume for both of you that the wording on "the box" is on the package the LG drive came in. I would think LG was referring to the LG drive works for Mac, not everything in the box, i.e. the software. If I a wrong, please share a photo from the package where it says the software works on Mac.

All CyberLink software is for PC only, except PhotoDirector when it is bought as a stand alone product. As Optodata showed you, all suite software is for PC as well.

If you are looking for software you "paid for", you should actually be contacting LG about this.

Good luck
David
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