Has Any Owner of YouCam 7 and Windows 10 Been Able to Choose the Cyberlink Webcam Splitter in Skype?

cyberbiker

Newbie Joined: Feb 08, 2009 15:09 Messages: 26 Offline

Solved by

Jun 16, 2017 05:17

YCyberlink Tech Suppport has agreed that YouCam 7 does not work yet with the Skype version integrated with Widnows 7. However, if I choose the Cyberlink Webcam Splitter, I cannot get the webcam to work in Skype Classic either. My laptop webcam works fine in Skype Classic when I choose the HD Webcam driver. As a result no YouCam features are available to Skype Classic either.

Are there any Windows 10 x64 users out there who have been able to get YouCam 7 to work with Skype Classic?

MediaSuite14 Ultra, Youcam7, Windows10 Creator x64

sumerJ

Contributor Joined: Nov 28, 2013 05:37 Messages: 377 Offline

Jun 16, 2017 07:15

Can you see video if you switch to "HD Webcam" or "Wirecast Virtual Camera"?

cyberbiker

Newbie Joined: Feb 08, 2009 15:09 Messages: 26 Offline

Jun 16, 2017 10:17

Quote Can you see video if you switch to "HD Webcam" or "Wirecast Virtual Camera"?

Yep. The webcam works fine for both of those settings. A YouCam 7 reinstall didn't help.
MediaSuite14 Ultra, Youcam7, Windows10 Creator x64

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Jun 21, 2017 11:23

Hi cyberbiker,

I just changed skype's language and checked the video setting. It worked for me.
Then I reseted the languge to my prefference, and it worked.

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

cyberbiker

Newbie Joined: Feb 08, 2009 15:09 Messages: 26 Offline

Jun 21, 2017 12:11

Quote Hi cyberbiker,

I just changed skype's language and checked the video setting. It worked for me.
Then I reseted the languge to my prefference, and it worked.

Greetings
Hicham

Thanks. That seemed to have helped. I first did a reisntall of build 2316 (20Jun17), then switched language to French and back to English. The Cyberlink Webcam Splitter video choice now brings up the camera with a side panel of YouCam features.

Thanks, Hicham! I hope Cyberlink gets together with Microsoft so the YouCam features will be available for the Windows 10-Skype Integrated version soon.

This message was edited 1 time. Last update was at Jun 21. 2017 20:12

MediaSuite14 Ultra, Youcam7, Windows10 Creator x64