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Power producer not funtional after 12-10-14 windows updates
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KEVinsf123 [Avatar]
Newbie Private Message Joined: Jun 07, 2010 18:51 Messages: 4 Offline
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Power Producer 5 and 6 now not functional at all after windows update. No menu options at all no ability to add chapter marks. 6 wont even allow you to enter CD key to activate.
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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 377 Offline
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what's your OS? windows 8.1?
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KEVinsf123 [Avatar]
Newbie Private Message Joined: Jun 07, 2010 18:51 Messages: 4 Offline
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Windows 7 home Premium
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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 377 Offline
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How about uninstall windows update KB3008923, will it work?
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KEVinsf123 [Avatar]
Newbie Private Message Joined: Jun 07, 2010 18:51 Messages: 4 Offline
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Yes Now it works.
How do I handle that update (KB3008923) in future?
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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 377 Offline
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Don't install KB3008923, there are many failure reports caused by it.

https://connect.microsoft.com/IE/feedback/details/1051452/help-kb3008923-breaks-window-dialogarguments-in-secondary-windows
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KEVinsf123 [Avatar]
Newbie Private Message Joined: Jun 07, 2010 18:51 Messages: 4 Offline
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Power Producer seems to be running slower since this latest indecent. Also not sure why Power Producer needs to contact Cyberlink every time I change menu options or add chapter points to videos when ever I create a DVD.
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RickG [Avatar]
Newbie Private Message Joined: Dec 13, 2014 18:29 Messages: 1 Offline
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How do you uninstall the update? (Windows 8.1)

I found how to uninstall it and it now works again .

This message was edited 2 times. Last update was at Dec 13. 2014 20:49

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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 377 Offline
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MSFT released a new update to fix this problem, hope it works for you.

http://support.microsoft.com/kb/3025390
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mags2kids [Avatar]
Newbie Private Message Joined: Aug 31, 2010 13:50 Messages: 1 Offline
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Help,

I have powerdirector 9 and I did all the updates and defrag. im on w7 i need to burn my dvd and I cant. it says progress and only goes to 1% no matter how long then it finally says error code ec0030011 might be broken or missing source files or out of system memory.

my video is 25:56 mins long. any help would be great-thanks Mag

This message was edited 1 time. Last update was at Jun 17. 2015 13:38

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sumerJ [Avatar]
Contributor Private Message Joined: Nov 28, 2013 05:37 Messages: 377 Offline
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Hi mags2kids,
What if you try to create a Video DVD without menu? (modify in "Menu Preference" tab)
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pippin3300 [Avatar]
Newbie Private Message Joined: Aug 21, 2015 18:05 Messages: 5 Offline
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I have the eC0030011 error on two different computers, one with Windows 7 Home Premium (64-bit) and Windows 7 Professional (64-bit). Power Director 9 used to work but there have been many Microsoft updates since then. I changed the menu to "No Menu" on the "Menu Preferences" tab and the error is avoided. But how do I fix this? It sounds like there may be a Microsoft update I need to remove?
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