I'm using an HP desktop, Win 7, 8GB mem, 1TB hdd, IE11, Norton Internet Security.
I recently did a factory restoral (using discs from HP) because of other problems.
This morning, I tried to reinstall PD 11 using the disc I got when I originally purchased PD11.
When I inserted the disc, it didn't automatically start the installation. Instead, I had to Open it and see the files - upgrade, and two content packs along with Media Espresso.
I clicked on the upgrade and both content packs and they installed. Did not install Media Espresso.
No PD11 shortcut on desktop. Went to Programs, Cyberlink, and clicked on PD11 64-bit. That's when I got the error message shown in the attachment. Because of that, I haven't tried downloading the updates yet.
What am I missing?
Guidance needed.
Filename | PD 11 Capture.PNG |
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Description | ||
Filesize |
55 Kbytes
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Downloaded: | 72 time(s) |
Filename | 12_11 DxDiag.txt |
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Description | ||
Filesize |
45 Kbytes
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Downloaded: | 374 time(s) |
This message was edited 2 times. Last update was at Dec 11. 2013 18:08
PD 14.0.2302.0 HP h8-1280t, Intel Core i7-3820, CPU 3.60Hzm 64-bit, 10GB mem, 1 TB hard drive